Operations Director

DAVID A. CROSSMAN 636-***-****

**** ******* ***** ***** *************@*****.***

O'Fallon, MO 63366

SUMMARY

Dedicated achiever with 15+ years Director level experience in the U.S. and Caribbean encompassing all aspects of Operations Management to include warehouse, delivery, human resources, risk management, safety, transportation, and fleet operations. Results oriented with excellent decision making skills. Known for the ability to establish rapport with a wide variety of people and maintain a calm professional manner in stressful situations. Reputation for meeting and exceeding business objectives without sacrificing customer service or quality objectives. Specific skills and personal qualities include:

• Leadership • Results Achiever • Experienced

• Creative • Cost Control • Planning

• People Development • Customer Service • "Green" Initiatives

PROFESSIONAL EXPERIENCE

WASTE MANAGEMENT 2011-2012

Area Fleet Manager, Missouri Valley

Managed all aspects of Area fleet operations for multiple collection and landfill sites in 5 states.

• Improved all areas of fleet KPI performance through consistent focus and follow up.

• Improved year over year safety performance through increased focus, refinement of safe work procedures, rigorous enforcement and root cause analysis of incidents.

• Developed strategic succession plan to include individual training requirements.

• Oversaw conversion to CNG vehicles in strategic locations.

PEPSI BEVERAGES COMPANY 1993-2011

(Pepsi Beverages Company, PepsiAmericas, Delta Beverage Group)

Fleet Operations Manager, PBC, Midwest Business Unit 2009-2011

Managed all aspects of Midwest fleet operations. Oversight of 102 locations in 18 states, $86 million operating budget, $20 million capital budget, 13 direct reports, 10,000+ fleet assets.

• Delivered $2.6 million reduction to 2010 planned expenses in the midst of extensive process and systems changes.

• Reduced number of "big power" units 14% by analyzing daily sales data and equipment utilization across the Business Unit.

• Implemented electronic parts inventory system utilizing scanners and bar coding resulting in improved tracking and security, elimination of obsolete parts and over $250k reduction in inventory levels.

• Achieved widespread introduction of fleet "Green Initiatives" focusing on those that were cost neutral or delivered cost savings.

• Extended oil change intervals through aggressive oil sampling and tracking program resulting in cost savings and 18,500+ gallon reduction in oil consumption.

• Achieved flat controllable costs for 3 straight years (2008-2010) as a result of an aggressive focus on labor, repair management and asset reduction

Director of Fleet, PepsiAmericas, West Group 2000-2009

Managed all aspects of West Group fleet operations. Oversight of 74 locations in 15 states, $50 million operating budget, $10 million capital budget, 8 direct reports, 5,000+ fleet assets. Also managed fleet operations in Puerto-Rico, Nassau, Jamaica and Trinidad until sold in late 2005.

• Delivered operating cost objectives while continuously improving all aspects of fleet operations.

• Expanded refurbishment of existing equipment vs. purchase of new to maximize impact of capital spending.

• Emphasized common sense approach to "Going Green" to include MPG initiatives, equipment downsizing, solar, electric & hybrid initiatives.

Director of Fleet Operations, PepsiAmericas 1996–2000

Managed company Fleet Operations Team encompassing 38 domestic locations in 8 states and 8 locations on 5 islands in the Caribbean.

• Achieved successful consolidation of soft drink and beer fleets resulting from several acquisitions in south Louisiana.

• Performed due diligence of fleet operations for each of the Caribbean soft drink acquisitions and implemented solutions based upon findings.

• Facilitated the import of key domestic hourly mechanics to assist in bringing island fleets up to minimum standards and help evaluate and train local personnel.

• Analyzed Puerto-Rico lease agreement and identified numerous shortcomings and irregularities. Successfully ended the agreement resulting in first year savings over $300k.

• Expanded used equipment capital purchase program to include refurbishment of purchased and existing fleet assets to maximize capital expenditures and reduce fleet operating costs.

Operations Manager, Delta Beverage Group 1993–1996

Managed New Orleans warehouse operations, 9 fleet locations in Louisiana and Texas and oversaw facility capital projects.

• Implemented stringent warehouse inventory procedures and process controls resulting in elimination of $35k average monthly inventory shrink.

• Established used equipment purchasing program to maximize impact of limited fleet capital.

• Initiated uniform fleet processes and procedures across all locations resulting in improvements in maintenance, customer service and cost control.

• Implemented 4 tier mechanic classification & wage program based upon national certification resulting in reduced company liability and elimination of system ambiguities.

• Implemented mechanic annual bonus incentive program resulting in employee ownership and widespread improvements in all aspects of fleet operations.

PEPSI BOTTLING GROUP 1984-1993

-Fleet / Transportation Manager -Warehouse Manger -Delivery Manager

-Load Coordinator -Dispatcher -Warehouse Supervisor

EDUCATION

Bachelor of Science, Wayne State University, Detroit, MI

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