Medical Assistant Customer Service
Resume:
Jamie Thurman
*******.*****@*****.***
OBJECTIVE
• Dedicated, service-focused professional seeking to transition into healthcare as a Medical assistant.
• Highly motivated to launch medical assistant career; future goals include education leading to NA certification and, ultimately, an RN license.
• Reliable worker with the ability to quickly learn new concepts and skills.
• Backed by a solid work history, reputation as a team player and passion for helping others.
• Background includes experience caring for terminally ill cancer patient.
• Current on all immunizations (including tuberculosis and hepatitis B).
WORK EXPERIENCE
10/2010-Present Dessert springs hospital Volunteer
• Assisting the nurses with rotating ICU patients.
• Assist patients with physical therapy.
• Assisting respiratory therapist.
06/20119/2011 Dr. Sorelle hand institute
Medical assistant for a Hand Surgeon
• Removing sutures
• Assist with operations
• Scheduling appointments
• Pre op clearance
• Shadow surgeon for surgeries
3/2011 – Present, Care Taker, Las Vegas NV
• Received "exemplary" and "exceed expectations" ratings on all performance reviews. Cited for excellence in interpersonal communications, teamwork, customer service, flexibility and reliability.
• Demonstrated the ability to interact with patients from diverse cultures and backgrounds.
• Transformed "difficult" patients into happy, satisfied patients by leveraging strengths in premium service delivery and ability to find win-win resolutions.
• Commended for multitasking abilities;
• Recognized for superior performance and dedicated service.
Responsibilities
• Shared joint responsibility (along with mother) for the care of terminally ill grandparent suffering from cancer.
• Learned the basics of assessing patient vital signs under the tutelage of home healthcare nurse.
• Assisted home nurse and hospice staff with all aspects of daily care, including bathing, feeding and dressing.
• Helped to ensure grandparent’s last year was as comfortable, dignified and enriching as possible.
AFFILIATIONS
• EHR
• Activities of Daily Living (ADL)
• Quality Patient Care
ADDITIONAL INFORMATION
Available for all shifts, extended hours, and weekend assignmen
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