Hospitality / Recreation / Tourism Management Graduate

BAO TA

**** **** ****** - **********, ** ***** - 818-***-**** - ********@*****.***

Hospitality / Recreation / Tourism Management Graduate

Driven achiever with a wide range of skills and training in multiple tourism-related and planning projects while maintaining the utmost attention to quality, customer care and detail-orientation. Decisive, skilled graduate with a Master of Science in Tourism, Hospitality and Recreation Management. Creative, visionary communicator with proficiencies in conflict resolution, customer service and problem solving. Well travelled, culturally diverse individual with knowledge of varying cultures and international locales – having lived in locations ranging from Hanoi, Vietnam to Moscow, Russia. Fluent in English, Russian and Vietnamese languages. Adept in sustainability within the tourism sector.

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Education & Professional Development

> California State University, College of Health and Human Development - Northridge, CA

Master of Science, Tourism, Hospitality & Recreation Management – May 2012 – GPA 3.8

> Financial University under the Government of the Russian Federation - Moscow, Russia

Bachelor of Science, Public Administration – May 2010

> Relevant Coursework: Ecotourism; Seminar in Tourism Planning: A Cultural and International Perspective; Trends and Issues in Hospitality and Tourism; Cultural Aspects and Global Perspectives in Tourism; Human Resources in Recreational Sport and Tourism; Applied Sustainability; Best Practices in Sustainability

> Academic Projects: Led and coordinated team projects toward successful, quality and deadline-oriented conclusions – projects and research papers including:

* The Barbados Tourism Master Plan (2012 – 2016)

* The San Fernando Valley Streetcar Project

* Green Hotels (For Trends and Issues in Hospitality and Tourism)

* Report: Energy and Water Audit (For Best Practices in Sustainability)

> Volunteer Work: International POW WOW (Apr 15-21, 2012) – Actively and knowledgeably provided delegates with guided tours to area attractions – ensuring timely transport.

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Job Summary

Warner Center Marriott

Woodland Hills, CA

Intern

May 2011 – July 2011

Worked to maintain a safe, quality and pleasant lodging environment for customers – completing on-call repairs, preventative maintenance and engineering assistance projects.

University Student Union, Inc. (CSUN)

Northridge, CA

Intern

Feb 2011 – May 2011

Collaborated in researching and analyzing a wide range of university trends, best practices and equipment needs – ensuring that all necessities were met and accounted for. Accurately maintained supply, equipment and furniture inventory levels.

Moscow Chamber of Commerce and Industry

Moscow, Russia

Intern

Jan 2010 – May 2010

Actively aided in various office administration and clerical duties – including filing, printing and issuing documents. Collaborated in meeting coordination and new document releases.

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