Gregory Raymond
Los Angeles, CA 90043
OBJECTIVE:
Seeking a challenging position where my skills and experience will be further developed and utilized.
SKILLS & ABILITIES:
• Cash Handling • Customer Service
• MS Office: Word, Excel, Outlook, PowerPoint • Strong Communication Skills
• General Office • Proficient Team Player
WORK EXPERIENCE
Census 2010 Compton, CA
Enumerator (Crew Leader) 2/2010-7/2010
Conduct interviews with respondents, explain the purpose of the census, promote census jobs to recruit new applicants, ensure that all procedures are followed, met daily with the crew to review their assignments and approve their daily payroll records.
Marie Calendars Toluca Lake, CA
Route Sales Driver 5/2006-11/2009
Collect money from customers, make change, and record transactions on customer receipts. Inform customers of products, services, and prices. Listen to and resolve customers’ complaints regarding products or services. Conduct daily safety inspection of vehicle. Responsible for driving vehicle throughout the distributed route and follow all rules for use of roadways.
EZ Storage Van Nuys, CA
Facility Manager 4/2005-4/2006
Resolve customer complaints and answer questions regarding policies and procedures. Balance and reconcile cash drawer for daily transactions. Compute prices, and receive and process cash, credit, or automatic debits. Provide employees with guidance in handling difficult or complex problems.
First American Home Warranty Van Nuys, CA
Claims Resolution Specialist 6/2004-2/2005
Review claims policy terms and client records to answer questions and diffuse complex situations. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
ACHIEVEMENTS
EZ Storage, Employee of the Month – August 2005
EDUCATION
El Camino College, Office Procedures 2010
County of Los Angeles Office of Education, Work Readiness Certificate
South Bay Business College Word Processing Program, Certificate