Project Manager Management

CAREER PROFILE

Resourceful and highly successful senior IT Management professional helping

organizations to effectively plan, manage, transform, and implement major

company initiatives and technologies. Very much enjoy taking complex

business issues, transforming them into actionable steps and linking to

application and technology initiatives that produce results. Experience

includes global responsibilities for staff and projects in US, Brazil,

Belgium, England, France, Switzerland, Japan, and Israel transforming

technology architectures and business processes within manufacturing

operations, warehouse & distribution, customer service, financial

management, sales operations and marketing Demonstrated ability to

overcome project challenges delivering successful technology solutions that

improve business processes, reduces costs, and drives new revenue

opportunities.

HIGHLIGHTED AREAS OF KNOWLEDGE, LEADERSHIP AND EXPERIENCE

|Pharmaceutical Sales & Marketing, Clinical,|Project and Portfolio Management |

|Safety | |

|ERP & Supply Chain Mgmt, Finance, HR, Legal|Large-scale Application Development|

|Customer Relationship Management/Patient |Infrastructure & Application |

|Relationship Marketing/Salesforce |Architecture, |

|Automation/Campaign Management |Data Center/Collocation Facilities |

| |Management |

|Payroll, Personnel, Benefits Administration|eCommerce, Web Design, and |

| |Development |

|IT Strategy, Planning & Development |SaaS, Cloud Computing, 3rd-party |

| |Hosting |

|Software Package Deployments |Disaster Recovery/Business |

| |Continuity Planning |

PROFESSIONAL EXPERIENCE

Concierge MTS - Owner & Managing Principal

April 2008 - Present

Provide IT Management consulting and advisory services, IT strategy

planning and transformation services, project management services, and

business continuity planning. A proven ability to align business and

technology strategies to deliver productive solutions

www.ConciergeMTS.com.

Semprae Laboratories - SR Director, IT

Responsible for all areas of the Information Technology organization.

All corporate infrastructure and help desk activities are outsourced

to 3rd-party vendors. All application systems are hosted on Amazon

AWS, Microsoft Azure, and Netsuite. Our primary eCommerce website

www.zestra.com is managed and maintained internally. Primary

accomplishments include;

. Migrated technology architecture of Zestra.com to a WordPress

environment while deploying the shopping cart functionality using

the existing MS.Net architecture.

. Migrated Zestra.com from MS Azure to Amazon AWS to take advantage

of scalability, redundancy, and improving their ability to manage

future traffic growth efficiently and effectively.

. Established routine procedures for;

o Documenting IT environment, business and vendor contacts,

systems credentials

o Formally tracking, managing, and administering all IT-related

activities and issues/risks

o Managing all IT expenditures and simplifying budget process

o Providing offsite storage for primary corporate information

Shionogi Inc - Senior IT Management Consultant (Resources Global)

Shionogi acquired Sciele Pharmaceuticals. As a result, I was hired to

transition the IT organization and supporting functions from Atlanta

GA to their corporate headquarters in Florham Park NJ. As a result my

responsibilities encompassed;

. Prepared and executed an IT strategy and transition plan to move

all data center and infrastructure services (including Disaster

Recovery), helpdesk activities, and application development and

support activities to a new office complex in Florham Park NJ.

. Establishing a core team of IT application systems professionals

supporting JD Edwards, CRM, EDI, and ModelN (revenue management

system).

. Responsibilities were expanded to provide senior level project

management oversight to transform business processes and new

application systems and architectures in the following areas;

o Sales Force Automation (deployed Stay In Front platform)

o Revenue Management (ModelN)

o Aggregate Spend (federal mandate Sunshine Act)

. Work with the Quality Assurance organization to manage, support,

and maintain adherence to PDMA 21 CFR Part 11 validation and

compliance policies and procedures. Document follow-up to

deviations, changes, and exceptions.

Novartis Pharmaceuticals - Senior Project Manager (Consultant)

Novartis was undertaking a global initiative to outsource all data

center operations to IBM and establishing an internal global

infrastructure team to serve as the liaison organization between

Novartis application teams and business units and IBM. The Global

Pharma Development IT organization gave me the responsibilities to

plan and implement Disaster Recovery solutions for Clinical & Safety,

Drug Regulatory Affairs, and Technical Research & Development business

units. In addition, I successfully turned around two critical

projects implementing one within 3 months. Primary responsibilities

included project management and scheduling, issue tracking and

remediation, project cost management, vendor and personnel management,

planning, testing, and implementing DR solutions.

Brickhouse Software - IT Management/PMO Services (Consultant)

Provided clients with premier account management, service delivery

management, and project management services. Project activities and

services focused on collaboration, workflow, document management, and

content management solutions using MS SharePoint Technology and

Brickhouse Inform software products.

PATIENT MARKETING GROUP, Princeton, NJ

Sept. 2007 - March 2008

Vice President Information Technology

. Provided leadership, service delivery management, project management and

client-interfacing program consulting for significant innovative Patient

Relationship Marketing (PRM) and Customer Relationship Marketing (CRM)

initiatives using .Net and web application services for major

pharmaceutical organizations.

. Successfully deployed a new collocation facility and installed and

configured the appropriate network infrastructure and architecture to

support a significant program launch for Top 5 pharmaceutical company.

. Responsible for all functional areas of the IT organization.

EXPRESS SCRIPTS Sept.

2002 - June 2007

Senior Director of Information Technology for Express Scripts (Phoenix

Marketing Group)

Significant transformation of our technology platforms, business processes

and procedures throughout the sales organization, warehouse operations and

distribution center, client services, and account management services. The

successful completion of each objective below led to either higher profit

margins, new client revenue streams, or expanding services to existing our

clients.

. Led and managed the transformation of technology platforms and

architecture to include the following;

o Deployed Target BackOffice as our CRM/SFA platform. Today it's

known as Cegedim's SFA platform. Greatly improved our client

services for sample management and fulfillment, sample

accountability and reconciliation, practitioner license

verification, and online viewing of sampling activities and

reporting.

o Deployed SAP R3v4.6c migrating & automating ERP functions. Annual

savings approximately $300K.

o Automating warehouse fulfillment functions deploying an automated

conveyer assembly platform with 7 robotic workstations that

fulfilled sample product orders on behalf of our Pharmaceutical

clients.

o Deployed Captiva scanning, bar-code, and imaging software with

Fujitsu scanners to fully automate our data entry functions saving

$250K annually and improving forms processing throughput by 400%.

. Led and managed the successful creation of two new pharmaceutical

product/service offerings generating $3.5 million in revenue during the

first year of operation (includes stored-value card / loyalty card

program).

. Successfully led the organization in developing an eMarketing platform

using .Net and web application services expanding our services and

revenue opportunities with pharmaceutical sales and marketing

organizations. These services included online sampling activities,

online client reporting and data analysis activities, practitioner

license verification services, and online viewing of Sample BRC document

images and Sample Disbursement images.

. Developed technology roadmap to align technology and business strategies

to ensure every IT dollar spent provides a cost reduction, a process

improvement, or the opportunity to increases revenues.

. Work with the Quality Assurance organization to manage, support, and

maintain adherence to PDMA 21 CFR Part 11 validation and compliance

policies and procedures. Document follow-up to deviations, changes, and

exceptions (validation plans, requirements documents, test plans, IQ, OQ,

PQ, validation summary report, risk assessments, etc).

. Supported major pharmaceutical organizations focused primarily on sales

and marketing initiatives for the distribution of controlled and non-

controlled sample products. These programs include sample product and

OTC product fulfillment and distribution services, alternative sampling

services (stored value cards, coupons, vouchers), sample accountability

and reconciliation services, eMarketing initiatives, campaign management

services, and sophisticated reporting solutions to analyze product

penetration, competitive product analyses, and prescription drug

information.

. Responsible for all IT functions including network infrastructure and

architecture, application development and support, helpdesk, data center

operations, software quality compliance, telecommunications (voice, data,

PBX) and Disaster Recovery.

FYI SYSTEMS, INC Jan.

2001 - Feb. 2002

Vice President Professional Services

. Successfully led the management team with being awarded a multi-year,

multi-million dollar technology architecture migration project for a Top

5 insurance company. Services included complete end-to-end custom

business application development activities for the Life Insurance

business portfolios supporting Corporate Owned Life Insurance (COLI)

plans and Business Owned Life Insurance Plans (BOLI).

. Established the Project Management Office Division with the emphasis on

the pharmaceutical industry (FDA & PDMA compliance (21 CFR Part 11).

This resulted in new revenue generating opportunities with 1st year

revenue in excess of $300K.

PHILIPP BROTHERS CHEMICALS Jan.

1996 - Dec. 2000

Chief Information Officer

Managed all areas of Information Technology for North American, South

American, European, and Canadian operations and provided global support to

subsidiaries in Belgium, Israel, Norway, and France.

. Successfully led the technology transformation efforts associated with

the acquisition of a global pharmaceutical business.

. Led and supported the transformation of technology platforms and

architecture including disaster recovery solutions for all core business

applications for US Operations: Financials (AP, AR, GL, FA, Cost

Accounting), Supply Chain Management and Distribution (WM, MM), Order

Processing, Purchase Order Processing, Billing & Invoicing. Later

deployed J.D. Edwards OneWorld to support financial applications

internationally.

. Successfully orchestrated the development of a corporate-wide business

reporting platform using Cognos PowerPlay and Impromptu products

supporting information for Sales & Marketing, Warehouse & Inventory

Management, Financial Management, HS & ES, and Cost Management.

. Established corporate wide area network among 15 office locations

reducing corporate expenses by 350K while improving corporate-wide

communications.

. Improved telecommunications services. Installed three (3) new phone

systems (PBX's), reduced US telecom expenses by $7,000 monthly,

renegotiated new contract terms, and increased data throughput and data

access.

SYNON CORPORATION, Sept. 1989 -

Dec. 1995

Director Eastern Region Professional Services

Allied-Signal Corporation

March 1985 - Sept 1989

Project Manager/Senior Application Developer

Suburban Propane Corporation July

1976 - Feb 1985

Programmer / Senior Systems Analyst

EXECUTIVE LEADERSHIP

. National Council for Prescription Drug Programs (Co-Chair, WG15 Sample

Management and Reporting Transactions for Safety)

. Council of Supply Chain Management Professionals

. Architecture and Technology Committee - Express Scripts

. Corporate Business Continuity Planning and Disaster Recovery

. Corporate Data Access Security & Corporate Safety Awareness

. Community Activities, Morris County Chamber of Commerce, CASA

EDUCATION

Bachelor of Science degree in Computer Science, Fairleigh Dickinson

University, Madison, NJ (May 1990)

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