Customer Service Health Care

-Take part in continuous self-assessment and career goal modification for personal and professional growth

- Able to type 60 wpm

- Computer Skilled: Operating Systems: Windows Office 2010

- Software Application: MS Office Suite (Admin, Power Point, Word, Excel Spreadsheet)

- Recognize technology applications in health care

- Appointment Scheduling

- Labs /Phlebotomy

- Insurance Coding (CPT and ICD-9-CM)

- Injections; Intradermal, Subcutaneous, and Intramuscular (Deltoid /Gluteal)

- Documenting S.O.A.P. /Patient Present Illness and History

- Accurately Taking Vitals; Blood pressure, Height and Weight, Temperature, Respiration, and Pulse

- Apply behaviors that promote health and wellness

- Display positive attitude and willingness to assist individuals where needed.

- Exemplify professional characteristics

- Demonstrate respectful and empathetic contact with diverse age, cultural, economic, ethnic and religious groups

- Able to organize and prioritize time, tasks, and inventory

- Implement professional codes of health care as they apply to hygiene, dress, language, discretion and conduct

- Apply speaking and active listening skills

- Injecting methods for building positive team relationships

- Committed to team goals

- Customer Service

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