Customer Service Human Resource

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Mitcham

CR* *BF

Surrey

London +44 (0-759*******

*******@*****.***

Ahmed Hammad

OBJECTIVE

TO FIND A POSITION IN A PROGRESSIVE ORGANIZATION, WHICH REQUIRES MY SKILLS WHILE OFFERING GOOD CAREER OPPORTUNITIES

EDUCATION POSTGRADUATE DIPLOMA IN HUMAN RESOURCE, (LONDON)

VICTORIA COLLEGE OF TECHNOLOGY & E-COMMERCE

ADVANCE DIPLOMA IN HUMAN RESOURCE (LONDON)

VICTORIA COLLEGE OF TECHNOLOGY & E-COMMERECE

IELTS (INTERNATIONAL ENGLISH LANGUAGE TESTING SYSTEM)

AUSPAK COLLEGE (FAISAL TOWN)

BOARD OF A.E.O. (AUSTRALIAN EDUCATION OFFICE)

INTERMEDIATE IN HUMANITIES (F.A. ENGLISH)

PRIVATELY IN GENERAL HUMANITIES GROUP

EDUCATION, CIVICS & HISTORY

MATRICULATION.

SIQQARAH PUBLIC HIGH SCHOOL

LAHORE CITY

FROM KG TO STANDARD 8TH

ISLAMIA ENGLISH SCHOOL

ABU DHABI/U.A.E.

COMPUTER LITERCY ALL OPERATING SYSTEMS (WINDOWS XP/VISTA/7)

MS OFFICE

INTERNET SURFING/ WEB BROWSING

BUSINESS E-MAIL

FAST TYPING SPEED

EXPERIENCE 2009 RESPONSE 24 UK LTD (LONDON)

SENIOR SECURITY OFFICER (currently employed)

WORKING AS A CONCIERGE SECURITY OFFICER (DAY & NIGHT)

PATROLING OF DEVELOPMENTS

WRITING DAILY REPORTS

CCTV OPERATIONS

WORKED IN LUXURY DEVELOPMENTS AND 4* LIESURE CLUBS

DEALING WITH ALL TYPES OF SITUATIONS IN EMERGENCY

2009-09 PC WORLD (LONDON)

SECURITY STORE MANAGER

WORKING AS A DOOR SUPERVISOR

WELCOMING & GREATING CUSTOMERS ON DOOR

OPERATING CCTV CAMERAS ON WHOLE PREMISES

SECURING ALL THE CUSTOMERS & THE STAFF

ENABLING & DISABLING ALL THE SECURITY ALARMS OF THE STORE

PATROLLING WHOLE STORE INCLUDING THE WAREHOUSE

2008-09 SPICE VILLAGE (LONDON)

DOORMAN

FRONTDESK CUSTOMER DEALING

GREETING AND WELCOMING CUSTOMERS ON THE DOOR

HANDLING ALL CUSTOMER RESERVATIONS

2005-08 UNITED MOBILE (NOKIA)

CUSTOMER RELATIONSHIP OFFICER (C.R.O.)

DEALING WITH CUSTOMERS FACE-TO-FACE, LISTENING THEIR COMPLAINS REGARDING MOBILE PHONES AND GIVING THEM POSSIBLE SOLUTIONS

GIVING CUSTOMERS FULL SATISFACTION UNTIL THEY ARE SATSFIED

FRONT DESK JOB

CUSTOMER SUPPORT REPRESENTATIVE

EXTRA SKILLS GOOD SKILLS IN ENGLISH LANGUAGE

GOOD CUSTOMER SERVICE EXPERIENCE

GOOD TYPING SPEED ON KEYBOARD (50 WPM)

VALID UK S.I.A. LICENCE (SECURITY INDUSTRY)

CBT (MOTORCYCLE DRIVING LICENCE OF UK)

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