Customer Service Sales
Resume:
Gregory S. Johnson
Cordova, Tennessee 38018
E-mail:*******@*****.***
OBJECTIVE
To impact the productivity/profitability of a progressive organization by contributing a solid base of Sales, Customer Service, Management skills to a position rewarding hard work with increased compensation and responsibilities.
CAREER SUMMARY
Offering a proven tack record in management supported by excellent skill in Customer Service, Sales, Administration, and Staff Development.
Professionalism Recognized for solid written and verbal communication skills. Effectively interact with all levels of professionals.
Sales Built an initial foundation of sales through hard work and strong customer service.
Time Management Complete simultaneous assignments by assessing project deadlines and establishing work priorities.
Management Can effectively coordinate personnel, budgeting, operational systems, purchasing, and administrative interaction between departments.
Business Insight Have a solid understanding of the inner workings of both the corporate and small business environment.
EDUCATION
Bachelor of Science in Marketing, St. Cloud State University, St. Cloud, Minnesota, 1980
EMPLOYMENT RECORD
KINNEY SHOE CORPORATION-Foot Locker Division, Memphis, Tennessee, 8/80-9/88 Manager Trainer, Develop and implement and instruct educational programs for increasing product knowledge and supervisory/leadership skills of company managers. Direct the development of individuals throughout all phases of the management program. Originally hired as a salesman. Earned store management position in 1981, and current promotion in 1983.
Staff Development Organize and lead the development of management personnel. Skilled at motivating employees to exceed company objectives. Know the importance of leading by example. Select/ upgrade training materials.
Customer Service Have solid understanding of the benefits of teaching outstanding customer service programs that have impacted immediate customer satisfaction increases and improved repeat trade.
Leadership Understand the need to lead associated by example. Recognized by peers for ability to support associates. Motivate employees to work as a team and exceed corporate goals.
Other Experience
Owner, SUBWAY SANDWHICHES AND SALADS-4730 S. Germantown Road, Ext., Germantown, TN. January 1989-October 2005- sold business October 2005
Golfsmith; Golf Club Repair Technician-Feb.2006-Aug.2009. 7741 Winchester Rd. Memphis, Tn. 38125 Menlo Logistics; Golf Club Repair Tech and Assembler-Sept. 2009-May 2012 Life and Health Insurance License carrier-TN
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