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Customer Service Manager

Location:
Los Angeles, CA, 91601
Salary:
any
Posted:
May 08, 2012

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Resume:

Ty Fredericks

**** ******* ***. #*

North Hollywood, CA 91601

818-***-****

y2nmvy@r.postjobfree.com

Objective

Position as Cashier, Customer Service, Office Manager Assistant

Experience

Bill Hayden Acoustic Ceilings, Reseda, CA 818-***-****

Office Manager, 2003 – Present

Kerry Joyce and Associates, Los Angeles, CA

Office Manager Assistant, 1997 - 2003

Responsible for coordinating all shipping and receiving operations. Maintained shipment logs, purchase orders,

invoices, communicated deadlines with production departments. Handled invoices, drafting of weekly production

reports, and all correspondence. Performed daily clerical functions: phones, typing, filing, and customer service.

Assisted Office Manager in processing accounts payable and payroll time sheets. .

Starbucks, West Hollywood, CA

Office Management Trainee and Barista 1996

Responsible for all aspects of customer service, making bank deposits, and securing store at close.

The Abbey, West Hollywood, CA

General Manager 1990 - 1996

Responsible for all aspects of customer service, making bank deposits, opening store in the morning. In charge of

receiving and displaying the A.M. merchandise. Responsible for placing all merchandise orders.

Skills

Microsoft Word, All Windows, Excel, etc.

Excellent attendance record.

Willingness to take on added responsibility.

Strong sense of ethics.

Very punctual

Education

Pierce Community College, Winnetka, CA

B.A., Communications, 1986

Notre Dame College Prep High School, Sherman Oaks. CA 1983



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