Customer Service Manager

KENTRELL H BRINKLEY

**** ***** ******* ******* - ******** 60651

H: 773-***-**** - C: 773-***-****

************@*****.***

OBJECTIVE

My objective is to obtain an entry-level position in a company where my skills can be contributed.

SKILLS

• Excellent customer service skills.

• Over two years of cashier experience.

• Performing brakes and working with electrical and suspension systems.

• “Team Player” able to work in group or individual settings

• Easily manages multiple priorities/tasks simultaneously

• Ability to work in a fast-paced environment

• Self-motivated and dependable; capable of multi-tasking; adaptable to all situations

• Dedicated, resourceful and decisive individual

• Highly adaptable to change and flexible

EDUCATION

Lincoln College of Technology; Melrose Park, Illinois:

Received A.A.S Degree of Applied Science in Automotive Technology in 08/2010

Lane Technical College Prep; Chicago, Illinois:

Received High School Diploma 06/2008

EXPERIENCE

Walgreen’s Oak Park, Illinois 05/2006 – 04/2008

Service Clerk

Answered customers' questions about merchandise and advised customers on merchandise selection.

Itemized and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.

Maintained inventory or examine merchandise to identify items to be replenished.

Packed customer purchases in bags.

Stocked shelves, bins, and tables with merchandise.

Cleaned display cases, shelves, and aisles.

Schiller Park, Illinois 05/2010-02/2011

Enterprise

Service Attendant

Cleaned and prepared cars for customers renting vehicles.

Drove to various locations transporting cars

Doing whatever my manager requested and making sure we took care of the customers.

References Available Upon Request

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