warehouse

MARICA LA SHUN GREEN

*** **** ******, **. ******* RD. APT. 2D, CAROL STREAM, ILL 60188

224-***-**** ***********@*****.***

PROFESSIONAL EXPERIENCE

TJ MAXX 8-2008 to Present

CUSTOMER SERVICE, CASHIER

Deal with a diverse customer population.

Provide support to the sales team, ensuring all sales and service objectives are met.

Extremely productive in a high volume, high stress, enviroment.

Building customer relationships via face to face customer service.

Demonstrate initiative.

Answer Phones

CANON USA RETURN CENTER 11-2000 to 2-14-2011

Credit Reconciliation Coordinator

Resolved discrepancies on customer accounts.

Excellent written and verbal communication skills, with an eye for detail.

Updated daily and monthly productivity reports.

Processed customer returns.

Worked with sales group on resolving customer credit issues.

Strong leadership skills and capability to motivate others to accomplish great results.

Monitor employees time.

Inspection, Receiving, Shipping

Answer Phone

PARTYLITE GIFTS 4-1997 to 7-20-2000

Quality Assurance Lead

Oversee Auditors

Reports

Processed Customer Returns

Packing and Shipping

Processed Shortpicks for customer orders

COMPUTER SKILLS

Microsoft Word

Microsoft Excel

Microsoft Office Outlook Express

Lotus Notes

Data Entry

EDUCATION

Philips Community College

Helena, Arkansas

Lee Senior High School

Marianna, Arkansas

High School Diploma

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