MARICA LA SHUN GREEN
*** **** ******, **. ******* RD. APT. 2D, CAROL STREAM, ILL 60188
TJ MAXX 8-2008 to Present
CUSTOMER SERVICE, CASHIER
Deal with a diverse customer population.
Provide support to the sales team, ensuring all sales and service objectives are met.
Extremely productive in a high volume, high stress, enviroment.
Building customer relationships via face to face customer service.
CANON USA RETURN CENTER 11-2000 to 2-14-2011
Credit Reconciliation Coordinator
Resolved discrepancies on customer accounts.
Excellent written and verbal communication skills, with an eye for detail.
Updated daily and monthly productivity reports.
Processed customer returns.
Worked with sales group on resolving customer credit issues.
Strong leadership skills and capability to motivate others to accomplish great results.
Monitor employees time.
Inspection, Receiving, Shipping
PARTYLITE GIFTS 4-1997 to 7-20-2000
Quality Assurance Lead
Processed Customer Returns
Packing and Shipping
Processed Shortpicks for customer orders
Microsoft Office Outlook Express
Philips Community College
Lee Senior High School
High School Diploma