Jose Juan Olivencia
HALLANDALE, FL 33009
Cell. 786-***-****
Email: ***********@*****.***
Qualifications: Team-driven, professional, highly supportive of co-workers and collaborate to meet corporate objectives. Quick to learn and adapt to new methods and company policies. Follow instructions and work with little supervision. Fluent oral and written communications skills in Spanish and English.
Education: Metropolitan University of P.R
B.B.A in management
May 1998
Work Experience:
October 2008 to Present- Icore Health Care-Growth Hormone, Intake Referral Coordinator
Duties: Work directly with patients to deliver specialty medications and coordinate quality clinical support that help maximize favorable treatment outcomes. Manage the authorization process with the health plan, verifying the prescription information with the physician, entering all the demographics for the patients and verifying the DEA, NPI & license numbers of the physicians prior to contacting patients to fill and dispense the medication.
February 2008 to October 2008- Independent Adjuster.
Duties: I am qualified to investigate and adjust any type of claims specifically general Liability.
Also detail investigations and reports in auto & general liability.
July 2007 to February 2008- Icore Health Care-Lead Referral Coordinator
Duties: Work directly with patients to deliver specialty medications and coordinate quality clinical support that help maximize favorable treatment outcomes. Manage the authorization process with the health plan, verifying the prescription information with the physician, contacting patients to coordinate delivery times and locations, tracking shipments to coordinate on-time delivery.
September 2004 to July 2007- Independent Adjuster
Duties: Investigate, inspect and evaluate the damages to commercial & residential property due to Hurricane Charlie, Frances, Jean & Wilma. Also detail investigations and reports in auto & general liability.
August 1999 to September 2004 MAPFRE of P.R. - Legal Adjuster
I am qualified to investigate and adjust any type of claims specifically general Liability.
Duties: Interviewing insured’s, witnesses and claimants, to gather sufficient information to document claims and determine liability. Detail coverage analysis and determination. Full investigations including taking photos of property, accident areas, insured unit, etc. To investigate medical issues and make recommendations regarding the resolutions of cases. Prepare reports. Directs defense counsel once litigation ensues. Attends trials, mediations and other required duties as needed.
January1998 to July 1999-Royal Sun Alliance Insurance Co. of P.R. Adjuster
Duties: Investigations, evaluations and handling of all types claims.
Specials Courses and
Seminars:
Certified insurance Service Representative from the Society of Certified Insurance Service Representative. Courses in Auto, Liability and Property.
Dwelling Damage Estimating Course from Vale National Training Centers.
MS/B Integri Claim Course, Xactamate 25
Independent Adjuster State of Florida, Resident – All Lines License # E145128
Familiar with Microsoft Word and email outlook, etc.