Atlanta Project Manager/Project Management Professional

Marcus Smith

Phone: 404-***-**** ******.******.*****@*****.***

**** * ***** **** **, Ste 121

Smyrna, GA 30080

Objective

Results driven project manager with strong statistical engineering background, experience in change management, and the ability to address a wide

range of business concerns searching for a project/program management position.

Education

Georgia Institute of Technology Summer 2005

B.S. Industrial Engineering Atlanta, GA

Work Experience

The Lane Smith Group, LLC Atlanta, GA

Self- Employed 2010 - Present

Provide business communication training for engineering companies.

Managed sales efforts in the states of Georgia, Florida and Texas.

Responsibilities include hiring of sales associates, analysis of client need, structuring programs to aid in sales and internal communications, and creating long term methodologies for success.

Delivered training for individuals in the Computer Science, Sales, Event Planning, and Non-Profit arenas.

The Home Depot Store Support Center Atlanta, GA

Supply Chain Asset Protection Business Analyst 2007 - 2010

Department of Transportation Paperwork Compliance

Home Depot needed to create a placarding system in order to comply with Department of Transportation requirements. 5,000 noncompliant trucks were on the road daily and our exposure to fines was $20MM per day. An emergency team of IT, general business, and executive resources was created and given 4 months to solve this problem.

Course corrected initial systemic errors by created a one page resource document that clearly outlined desired outcomes for IT partners.

Eliminated major communication gaps between IT and business resources by creating a process map that displayed each necessary step from a process standpoint. The IT team then wrote their coding and thought process on each block in the process map. This approach allowed the entire functional team to speak the same language, work from one central document, and uncover issues in the coding methodology that would have otherwise gone unnoticed.

Oversaw field testing, debugging, and roll out to over 40 facilities. System was implemented without incident and eliminated $20MM in exposure to Department of Transportation fines.

Stretch Wrap Analysis

Home Depot historically uses a heavy strain of stretch wrap to secure product for transport. Advocates for a strain of stretch wrap that was 10% weaker and 25% cheaper lobbied for a transition to the weaker strain to save money. A study was created and field tested to determine the financial impact this new stretch wrap would have.

Designed a program to examine usage patterns, cost, and durability of the cheaper strain.

Partnered with senior leadership, facility level management, and sales leadership from Sigma Stretch Wrap to ensure that the program was not biased in any direction.

Analyzed results and found a glaring hidden cost. Usage skyrocketed 25% because associates felt the need to use more product. Based on this behavior I advised against the usage of the cheaper strain.

After hearing my conclusion the stretch wrap vendor confirmed that companies with similar usage patterns saw a 150% increase in cost when switching to the weaker strain. Research saved the company a potential expenditure of $500k per year..

RDC Audit Rollout

Created and rolled out a fully automated auditing program designed to highlight inefficiencies and improve process quality. Process faced enormous cultural resistance as it directly impacted bonuses and compensation.

Provided direction and guidance to IT partners on system requirements for Inbound, Processing, and Outbound audits. Documents ranged from technical specifications to high level overview documents.

Created data driven tools that shed light on new data points such as high error items, dollars recovered, and worker error frequency. This information eroded resistance to the program.

Automation freed associate time and allowed for a 30% increase in productivity.

Wrote concise best practice documentation to ensure uniform execution across the 10 facility network.

Process recovers between $25k and $50k in misdirected freight each month.

Rapid Deployment Center Openings

Simultaneously opened 500,000 square foot facilities in Cincinnati, OH, Houston, TX, and Redlands, CA. Task list involved 100 deliverables per building and time was critical. All buildings were major capital projects.

Interviewed and provided recommendations on hiring Asset Protection Managers for each building.

Major responsibilities included comparing security bids in the $250k and above range, analyzing facility layout diagrams to determine optimal camera locations, determining the location of the federally mandated Handling Hazardous Material area, acquiring EPA ID numbers, working with national account managers to transition auditing resources, and closing old buildings.

Managed a total of $1.2MM of capital budget dollars with the 3 combined buildings.

The Home Depot Store Support Center Atlanta, GA

Logistics Analyst 2005 - 2007

TF Network Repair Vendor Contract Negotiation

Veteran associate in another functional group left at the same time as our national maintenance contract was expiring. Incomplete project was moved over to me with a timeline of 30 days. Failure to locate and contract a repair vendor would stop over $100 million in product flow.

Discovered and recovered $16k in erroneous charges.

Analyzed previous supplier contract and realized that subcontracting surcharges accounted for 15% of total spend. Successfully lobbied for the removal of subcontracting surcharges from impending contract.

Incentivized potential vendors to quickly complete their RFP by alerting potential winners that the previous contractor held the contract for 10 years and highlighting the fact that Home Depot’s requirements meant 10% more business than standard maintenance contracts.

Completed RFP process in 20 days despite standardized practice dictating 45 days.

Lead Time Reduction Program

Transit Facility network was struggling with lead time to Home Depot Stores. The network consisted of 10 facilities and averaged 15 days from order placement to product arrival at the start of the project. The goal was to create a system that would reduce that time.

Revamped reporting system to highlight elements that my team could directly control. Those components were Inbound Yard Time, Receiving Time, Staging Time, Loading Time, On Trailer Time, and Outbound Yard Time.

Tracked performance in the main categories for 2 months with the goal of identifying best in class performance. Worked with best in class performers in each category to gather best practices.

Created a set of standard operating procedures based strictly on best practices.

Implementation of procedures resulted in a 15% decrease in lead time under my direction.

Skills/Core Competencies

Financial Management * Multi-site program rollouts *Training Material Development * Issue resolution Best Practice Advocacy * Change/Cultural Shift Management * 3rd Party/Vendor Management* Strategic Planning and Implementation * Public Speaking and Presentation Skill * Budget Creation and Performance to Budget * Capital Planning and Performance * Proficient in Microsoft Excel,Visio, Project, and Powerpoint *

Awards/Distinctions

2007-2008 President of the Talking Aprons, Toastmasters International Club 2941* Advanced Communicator Silver* Home Depot Television Anchor

Contact this candidate