Customer Service Manager
Resume:
Kumar Mangalam
Email: *************@*****.***
Cell No. +91 - 981-***-**** & +91 - 935*******
CAREER OBJECTIVES
To achieve Excellence in whatever I do by hard work, Dedication and good planning. My challenge will be to direct towards a high degree of Proficiency. Desire a position with career growth potential.
RESUME HEADLINE
HIGHER DIPLOMA IN ANIMATION Course from Arena Animations Academy.
(Key Skills- Illustrator,Coral Draw,Photoshop,InDesign,3DMax,Maya)
05 Years Work Experience in AIR SAHARA as a Customer Service Asst.
04 Years Working Experience in Graphics Designer.
Total Work Experience – 09Years 00Months.
JOB EXPERIENCE
SAHARA AIRLINES LTD. (May 2002 to July 2007)
Worked with Sahara Airlines Ltd. as a “Customer Service Asst.” at VARANASI Airport (May 2002 to Dec 2005)
• Handling Guests & Delight Customers.
• Convince with help guests and all concerned when required.
• Handling all office Records & Passengers Complains.
Worked with Sahara Airlines Ltd. as a “Customer Service Asst.” at DELHI Airport
(Jan 2006 to Oct 2006)
• Handling flights
• Handling Guests & Delight Customers.
• Convince with help guests and all concerned when required.
• Handling all office Records & Passengers Complains.
Worked with Sahara Airlines Ltd. In “ADMINISTRATION & LIAISON DEPT” at DELHI Airport (Oct 2006 to July 2007)
• Working Administration & Liaison Dept. as a P.A. to Manager Liaison.
• Working under manager liaison to collect the approval from AAI, GMR, DIAL, BCAS, and DGCA.
• Follow up with Accounts for collect & deposit of AAI (IAD & NAD) and IOC Cheques.
• To co – ordinate & data – entry Revenue Coupon, Incoming & Outgoing mail from Station.
PRIMA SOFT WARES (P) LTD. (Sept 2007 to June 2008)
Worked with Prima Soft wares (P) Ltd. as a “Graphics Designer” at DELHI.
• Design & Links Computer Parts Graphics.
• Design Animated wallpapers.
• Design Animated Web Banners.
POURNAVI EVENTS PVT. LTD. (Aug 2008 to March 2011)
Worked with Pournavi Events Pvt. Ltd. as a “Sr. Graphics Designer cum Events Cordinator” at DELHI.
• Worked As a Sr. Graphics Designer cum Events Cordinator With Good Working Knowledge of Illustrator CS2 , Photoshop CS2, Coral Draw 12 & In design CS2 .
• Design Companies Logos & Add Materials.
• Design Flex , Gloss & Digital Hoardings & Posters.
• Co-ordination for all working staffs.
• Handle any type of Space permissions Like Market, Shopping Malls, Clubs, etc. (For Organize EVENTS & ROADSHOWS).
ACADEMIC QUALIFICATIONS
• 10th, Standard from Bihar School Examination Board PATNA.
• 10 + 2 from Bihar Intermediate Education Council PATNA.
• Doing Graduation Final Year from Indira Gandhi National Open University NEW DELHI.
ADDITIONAL QUALIFICATIONS
• N.C.C Certificate “A” Examination Passed.
• Higher Diploma In Animation course from Arena Animations Academy
South Extn NEW DELHI.
• Knowledge of Computer Applications & MS-WORD/MS-EXEL/POWER POINT/INTERNET.
PERSONAL PROFILE
Father Name : Shri Prem Kumar Mishra
Date of Birth : 16th, Sep. 1983.
Birth Place : Araria ( Bihar ).
Permanent Address : Ashram Road, Ward No – 15
Araria (Bihar) Pin – 854311
Tel No – 06453 – 222261
Contact Address : G – 128 / 1, 2nd Floor, Mohammad Pur
Near Bhikaji Cama Place
New Delhi – 110066
Tel – 011 – 26160329
Mobile – 981-***-**** & 935*******
Marital Status : Married
Sex : Male
Nationality : Indian
Religion : Hindu
Religion : Traveling, Watching News Channels,
Reading News Papers.
I hereby declare that the information furnished above by me is true to the best of my knowledge.
Thanking you
Yours sincerely
Date : _____________
Place : New Delhi
(KUMAR MANGALAM)
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