Valerie Khan

Experienced

*** ****** ****** - ********, ** 08701

y1lngt@r.postjobfree.com - 848-***-****

Seeking a position as a call center representative utilizing 16+ years as a Customer Service Representative.

Work Experience

Receptionist

Elite Tax and Bookkeeping Service - West Long Branch, NJ

January 2006 to May 2011

-Inbound/Outbound communication

-Appointments

-Customer service to assure proper service to all current and prospective customers.

Professional Communicator

Verizon - Red Bank, NJ

1988 to 2004

Received incomming calls from customers requesting directory telephone numbers for business,government and residential listings. Provided proper dialing instructions to customers.Received numerous awards for outstanding customer service. I also attended workshops/training to enhance customer service skills

Education

Cardiology Technician

Star Career Academy - Township of Brick, NJ

2011 to 2012

Medical Office Specialist

Harrison Career Institute - Oakhurst, NJ

2005 to 2006

Red Bank Regional High School - Little Silver, NJ

1978 to 1982