Customer Service Technician

Allen Reid

Customer Support/ Gen. Services

Danger Zone Jobs

Company: Unknown

To Whom It May Concern:

This letter is to express my interest in any administrative positions available in various areas of Afghanistan. If allowed the opportunity it would be of much gratitude to join the team in our overseas mission to provide morale sustainment. I have placed my contacts on the application as to follow up at a later date.

Attached to my file you will find minor training and experience of profession receive during my tenure on similar career fields as this. Referring to jobs skills developed from these previous paths I hope to maintain décor as my experience continues growth. These reasons are why I will be an exceptional employee in any listing of sort I can partake. I was recommended to the Danger Zone job listing prompt on the main company site while searching overseas careers. Relaying customer service as my career search I was delighted to hear of accommodations.

As an employee of your company standards I have corrected through dedication and perseverance indeed will not become of second nature as will strive for success. My efforts to input team building, for my best interest, will be both advantageous for forward career movements. Relativity of ambulatory services has become of me a prompt response, and eagerly analytical individual on his feet; a case one seems to be aware after obtaining field experiment.

I would like to thank all who have taken my application into consideration. Follow-up of my submission status will be accounted daily. Any direct contacts needed please feel free to email me at your earliest convenience. Additional addendums requested can and will be forwarded as priority.

Appreciations for your time and patience May God Bless and Greetings to all our future endeavors!

Sincerely,

Allen William Reid

Allen W. Reid

3 San Miguel Road

Charleston, SC. 29407

*****.*.****@*****.***

843-***-**** (Home)

077******* (Cell)

OBJECTIVE

Apply basic knowledge of patient care and administrative documentation within the parameters of my specialty. Participated in and leads the planning, implementation, and evaluation of nursing care. Performed assessment and analysis of patient healthy status, identifies health goals, recognized subtle changes in conditions, interprets these changes, and immediately determines appropriate course of action.

EXPERIENCE

Lodging Specialist /Administrative Technician

January 2011- Current

Manas Air Base, Bishkek, Kyrgyzstan

• Preserved Accommodations for transient member flying through Manas Air Base during arrival and departures.

• Documented individual information on each member on a manifest while sequentially filing in our in-processing folders.

• Kept annotation of each troop residence within the 48 hour wait time between flights.

• Ensured proper rooming and board of distinguished guests of proper rank and insignia at check-in.

• Documented and executed laws of hand receipts (1297) issued to each permanent party/ and or transients member. Ensured proper waste of these receipts at check-out of key return.

• Maintain facility checks to ensure safe and sanitary living.

• Acted as the liaison between building complaint parties and our civil engineering department.

• Briefed incoming troops on assignment accommodations and pleasures that our company has available during their short overturn.

SKILLS SPECIALIZED

• Developed significant customer service skills for a variety of consumer personality and attributes.

• Acted as the only male representative during surge periods ambling smooth transition process from the flight line to landing (on ground).

• Developed core understanding of Microsoft excel through reports submitted daily, furthermore being appointed the report custodian.

440th MEDICAL SQUADRON/ POPE AIR FORCE BASE

Medical Service Technician/ Administrative service Technician

Fayetteville, NC

February 2007- October 2010

• Planned, provided, and evaluated routine patient care and treatment and beneficiaries to include flying and special operational duty personnel.

• Organized the medical environment, performs and directs support activities for patient care situation, including contingency operations and disasters.

• Performed duties as licensed vocational nurse (LPN) , independent duty medical technician, Aero medical evaluation technician, and critical care skills technician.

• Provided supervisory and managerial care for beneficiaries including flying and operational duty requirements.

• Oriented patients to hospitalization environment while admitting, discharging, transferring patients as directed by the primary care physician.

• Performed portions of nursing techniques and administration procedures keeping annotation and focus on client progression and reduction.

• Recorded treatments as needed with cooperate affiliation to resulting effects.

• Maintained inpatient and outpatient medical records for screening of deployments and future TDY missions.

SKILLS SPECIALIST

• Facilitated a 168 manned fleet in respect to upgrade and sustainment training.

• Applied personal developed skills to train wingmen on proper courtesies when using medical databases and record upkeep.

• Acted as NCOIC of medical readiness and deployment as a senior airman working in full contract with troop training and requirements for overseas eligibility.

• Maintain focus and understanding of Microsoft office to critically communicate to members of superiority.

Elite Care Services

Medical Rehabilitation Technician/Administrative Service Technician

Fayetteville, NC

March 2009- September 2009

• Used adaptive skills to help patient focus on self-help.

• Consulted with qualified professionals for up to dates, observations, changes or needs of the client.

• Observed the clients for the response to goal implementation.

• Documented observations according to the established protocol for each client.

• Translated client behaviors, intervention utilized, and client response to better reflect the need of the patient in future personal rehab techniques.

• Used skills to enlist most positive response in order to accomplish client goals.

• Provided descriptive statements to clarify where the client has or has not accomplished a states goal.

• Maintained employer confidentiality and abide by HIPPA violations.

• Assisted organization in determining skills and responsibilities by weekly briefs of positive tactics of attacking client mannerisms.

• Assisted clients with self-advocacy.

SKILLS SPECIALIZED

• Administrated daily medication and distinctly annotate dosages and times.

• Monitored client behavior and response time meds and cope time.

• Practiced positive acts of restraint and mediation during disgruntle client episodes.

• Maintain Microsoft Office skills to assist in distinct repetition of client prescription and behavior.

• ANNOTATED, REFLECTED, NOTATED.

EDUCATION

• Community College of the Air Force/ Registry -2008 Medical Technician EMTB*

• Fayetteville State University/ Nursing - June 2008

• Trident Technical College / Computer Electronics –December 2006

• Garrett Academy of Technology / Diploma – June 2006 IT-B*

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