Receptionist/Front Desk

Application for Employment

To whom to it May Concern:

I'm looking for the perfect full-time job to fit your schedule. My objective is to secure a position with growth opportunity and enhancement. I have a open book schedule. I'm UPBEAT, easy to get along with, who wouldn't want me around? I would love to gain more experience in the industry world while at a young age so that in the future I would know what I'd be dealing with. I work great in a fast-paced environment, I always strive to do better, and I'm highly dependable and versatile. I want to obtain a challenging position with opportunity and growth. I am an excellent worker who can multitask with great communication skills speaking two fluent Chinese languages and English. As an individual, I possess strong customer service and will maintain professional ties with fellow employees and clients. If presented the opportunity, I will inform you about my prior work experience and how my abilities in the work force are best suited to contribute for your business. It will be with great pleasure to supply strong references at your request. In addition, I have enclosed a resume with further details.

Sincerely,

Tina M. Chen

FACE SHOTS:

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Tina Michelle Chen

2078 East 18th St

Brooklyn, NY 11229

******@*****.**

MOBILE : 646-***-****

EXPERIENCE:

12/2007 – 09/2009 Dashing Diva Brooklyn, New York

Industry: Retail/Salon/Spa

Receptionist

· Customer Service, Scheduling and confirming appointments

· Heavy phone volume, answering and transferring multiple phone calls

· Arrangement of large parties every week & holding deposits

· Sign for incoming packages and call messenger service for pick up

· Operating Windows Vista, POS System , Word, Excel Programs

· Answering one of our GMAIL email accounts frequently, Heavy Filing

· Responsible for distributing all the petty cash and tips for

other employees'

· In charge of all ordering all company supplies through

corporate headquarters

· General management duties. Opening and closing of the sp

· Managing register and credit card transactions

· Setting up manicure/pedicure stations for the techs

6/2007 – 4/2008 Queen Jane Day Spa New York, New York

Industry: Retail/Salon/Spa

Receptionist/Office Assistant

· Customer Service, Scheduling and confirming appointments

· Heavy phone volume, answering and transferring multiple phone calls

· Sign for incoming packages and call messenger service for pick up

· Operating Windows XP, Salon Iris 6.0.1 , Word, Excel Programs

· Answering our two GMAIL email accounts frequently, Heavy Filing

· Managing register and credit card transactions

· Keep track and update calendar events for the office and

clients for large parties

· Update and maintain company website and all additional spa

advertisement sites (spa-addicts, city search, spa finder and reach

local)

· Responsible for distributing all the petty cash and tips for employees'

· General management duties. Opening and closing of the spa

2/2006 – 08/2007 Bond Street. Tanning New

York, New York

Industry: Retail/Salon/Spa

Receptionist/Office Assistant

· Customer Service, Booking and confirming appointments

· Selling sessions, packages and memberships daily

· Preserved sanitation for a hygiene working and tanning environment

· Operating Windows XP, Helios 11.4.0 , Word, Excel Programs, QuickBooks

· Managing register and credit card transactions

· General Management duties, opening and closing the store

12/2005 – 3/2007 La Bella Ferrara

New York, New York

Industry: Restaurants/Food and Drink Services

Waitress/Cashier

· Customer Service, Assisting their orders in person and on the phone

· General maintenance. Carrying and lifting. Sweeping and dusting.

· Informing and collecting overdue payments

· Confirmation calls for orders from other restaurants or customers

· Taking food orders and correct distribution to customers

· Preparing orders for large social gatherings and restaurants

6/2003 - Present China Herbal Company New

York, New York

Industry: Retail/Medical

Cashier/Office Assistant

· Had general management duties, which included opening and

closing the store

· Assisted customers with their orders in person and on the phone

· Coordinated and delivered items to different herbal shops

· Maintained the general area as well as general maintenance of

the equipment

· Confirmation calls for orders from large trading companies

EDUCATION:

Independence High School US-New York -New York (Graduated Fall 07' Semester)

La Guardia College -Queens-New York(Attending Fall 08' Semester/Nursing Program)

SKILLS:

- Microsoft Office (Word, Excel, PowerPoint, Publisher, Outlook)

- Windows XP/Vista, Helios, Quick Books & MAC.

- Salon Iris, Spa Iris, POS System

- WPM 60

REFERENCES:

Available upon request.

Contact this candidate