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Human Resources Customer Service

Location:
Nashville, TN, 37218
Salary:
60,000 - 75,000
Posted:
April 11, 2011

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Resume:

Camilla Y. Allen

**** ***** ***** **** • Nashville, TN 37218 • 615-***-****

y1gf8l@r.postjobfree.com

Summary of Skills

Human Resources Project Management Customer Service

Training & Development Vendor Coordination Payroll/Time Entry

Communication Skills Time Management Budget Planning & Preparation

Professional Experience

Sr. Human Resources Assistant 12/1998 - Present

Nashville Electric Service

Administer and implement processes for various human resources related programs in staffing, payroll, compensation, benefits, safety, and training. Enter and retrieve data on computer in order to maintain and compile necessary documentation. Conduct research, compile reports and coordinate special projects and activities within established policies, guidelines and timeframes. Communicate effectively with vendors, employees, customers, applicants and outside organizations. Review procedures and processes and make modifications and recommendations for enhancements and compliance of defined policies and regulations related to the various human resources areas. Define or resolve problems and issues involving the various human resources programs and administration.

Accounts Receivable and Billing Clerk 1995 - 1998

IPN Network

Posted and verified disbursements, receipts, accounts, reports, and journal entries. Input data into financial systems. Compiled data for various reports and makes analysis of financial status. Reviewed audited, and calculated receivable balances for entry to accounts receivable system. Generated revenues by completing direct patient and third-party billing; monitoring accounts receivables; initiating collection calls and reminders. Balanced subsidiary records with general ledger control accounts. Coded documents in accordance with documented procedures. Prepared correspondence, reports, memos, forms, and records as necessary. Performed additional tasks as necessary and any other duties as assigned.

Medical Billing Clerk 1993 - 1995

DEIS Corporation

Duties and responsibilities included: contact insurance companies, compile records of charges for services rendered, calculate and record the amounts of these services and prepare invoices to be mailed to customers. Need a very phone friendly person yet persistent with insurance companies for medical authorizations. Handle follow-up questions from customers and resolve any discrepancies or errors.

Insurance Billing Clerk 1989 – 1992

Cigna Insurance Medicare Part B

Coordinate billing for managed care programs and other applicable payers for fee-for-service visits.

Responsible for posting insurance payments to patient accounts. Responsible for day-end collection and recording of co-pays and self pay patient payments. Responsible for reconciling encounters from multiple sites with total claims billed on a weekly basis. Prepared monthly billing reports and assisted with claims follow up by performing research of denials, rejections and rebilling when applicable

Education

B.A. Management and Human Relations, Trevecca Nazarene University – Nashville, TN

Professional Memberships

International Association of Administrative Professionals (IAAP)

Society for Human Resources Management (SHRM)

American Society of Training and Development (ASTD)

Computer Skills

Microsoft Office 2010: Excel, Word, PowerPoint, Publisher, SharePoint; AutoCAD, Ellipse, PeopleSoft HRMS



Contact this candidate