Dispatch/Customer Service

James Michael Willbrandt

**** * ***** *****

Tucson, AZ 85715

520-***-**** Home

520-***-**** Cell

************@*****.***

Employment History

Staker Parson Companies/Rinker Materials/San Xavier Rock Materials/Kiewit

Customer Service Dispatcher June 1983 – August 2009

• Dispatcher for redi-mix concrete

• Dispatcher for aggregate

• Customer service representative for walk-in customers requesting masonry supplies

• Customer service representative for telephone orders regarding concrete and aggregate orders

• Customer liaison for other third party companies

• Retail sales in block and masonry supplies

• Responsible for concrete and aggregate orders

• Trained approximately three new employees per year

• Maintained daily schedules and times cards for 40-60 drivers per year

• Recent Forklift Experience

Education

1982-1983 Pima Community College

May 1982 Flowing Wells High School

Technology

• Proficient in Command Series Dispatch

• Working Knowledge of Excel

• Trak-It GPS System

Community Programs

• United Way Campaign – Donations

• Tucson Youth Football Federation – Coach 4 years

• Big Brother/Big Sister for 1 year

References

Jeff Smith, Operations Manager, Staker Parson Companies - 520-***-****

Mark Esquivel, Dispatch Manager, Staker Parson Companies - 520-***-****

Jerry Ellis, Retired General Manager, San Xavier Rock Material – 520-***-****

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