Customer Service Manager
Resume:
Katie Gonzalez
Nashville, Tn 37203
Objective
To bring your company enthusiasm, dedication, and work ethic, combined with the desire to utilize skills and experiences from both customer service and marketing.
Experience
Pulse Marketing – Marketing and Branding Specialist January 2012-present
n Direct marketing: working out in the field talking to and educating people about clients
n Team Leader: interviewing skills, managing entry level employees, campaign manager for Stylehouse
n Utilizing Photoshop skills to create decorative, yet informational signs/posters promoting products
K.Gonzalez Photography January 2009- present
n Portrait, event, family, and landscape photography- upon client’s request
n Working with studio and outdoor lighting
n Editing, light balancing, and color correcting photographs
Auburn University Bookstore Cashier
n Opening and closing the store, including counting down registers and starting systems
n Customer service, communication, and organizing and leading cashier department
Skills
Photoshop- photograph editing, creating custom designs (posters, murals, show cards)
Communication- effectively instructing, talking to, and listening to customer’s wants and needs, utilizing the 5 steps of conversation and relationship building to ensure a successful experience between myself and the client.
Team Player- fast learning hard working, in order to keep the team unit motivated and productive, willing to play the part of a player or leader as situation needs.
Education
Auburn University: Auburn, Al August 2006 - December 2011
-Bachelors of Fine Arts
-Emphasis in painting, drawing, and photography
The Altamont School: Birmingham, Al September 2002- June 2006
- Honors high school diploma
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