Manager Insurance

KIMBERLE A. GRAY-MINNEAR

**** ****** ****, ***** **** OHIO 43123

HOME 614-***-**** OR CELL 614-***-****

OBJECTIVE

To utilize education, experience, management, and inter-personal skills in a professional business environment. Broaden knowledge and experience through increased and varied responsibilities.

WORK HISTORY

On Site Enrollment Coordinator, United Health Care, Dublin Ohio May 1995- To Date (Free Lance) To handle the set up of the coverage chosen by the major Companies and to assist the Clients employee in making the right insurance coverage choice. To introduce the choices of insurance coverage provided by Untied Health Care to the Companies employee. To introduce the type of coverage and to provide the needed information on the insurance service in their area. To handle the set up and to service the Health Fairs set up and put on by Company. To assist in informing the employee of the coverage he or she needed served by the coverage. To provide product information and knowledge of the service to the employee customers on the insurance coverage provided by their company. To do formal and Informal teachings of the coverage. And to travel worldwide to present presentations. And to handle problem claim’s from Provider on a National Level. Responsibility include on going training of new On Site Coordinator. A being a part of United Health Care S.W.A.T Team. (This team handles the National Accounts and Major Problem areas.)

Assistant Manager-Home Decor, Lowe's Home Improvement, Dublin, Ohio October 90 -1995

Assist customers in the purchase of Home Furnishings, Sofa, Love Seats, and Chairs. Handle the Design, layout and set up of the Show Room and the Parade of Homes. Provide product information to customers. Handled Business accounts Payable and Receivables bank deposits and process loan paperwork. Teach and Travel to product Home Shows and to Design Training Classes when needed Duties included day-to-day operation of department such as directing staff, ordering merchandise and following up on special order items, erecting displays, stocking shelves, assisting customers on floor, and dealing with customer complaints, Responsibility included training of all hourly employees within department Also did administrative work associated with store. Opening such as reading blueprints and plan-o-grams and taking care of vendor bill-out paperwork, and departmental accounting.

Senior Sales Director, Mary Kay Cosmetics 1990 - To Present

Manage 27 consultants and handle worldwide distribution of products. With 587 Customer in 33 States and 18 Foreign Countries. Maintain Customer base of 600 plus in With Payable and Receivables and Personal Banking Accounting Responsible.

Assistant Head of Logistics and Client Services, Medical, Payco American, Dublin, Ohio 1985-1990 Company Moved out of State Collected and monitored unpaid balances for major hospitals regarding filings of Medicaid and Medicare, Workers' Compensation, Campus, and major insurance companies, billed major insurance companies for payment. Monitored special defaulted government and military loans and PICA deficiency balances. Processed time cards and schedules; Handled Business Accounting, Accounts Payable and Receivables, handled multi¬line phone system/provided relief for switchboard operator, Traveled to various hospitals for training and problem solving of computer-related issues. Duties required a solid, working knowledge of the Ohio Penal Revised Code and Title 8 Federal Code of Collections.

Legal-Logistics, Franklin County Common Pleas Court Hall of Justice, Columbus, Ohio 1980-1985

Responsible for the day-to-day operations, Accounts Receivables, answering calls using 36 telephone lines. Acted on behalf of the court's legal System regarding press/media releases. Responsible for Court Bailiff duties in the Criminal Court, including notarizing and processing of Verdicts legal documents upon court decisions. Assisted in the Criminal/Civil and Title Division of the Clerk of Courts.

Part-time Sales Associate, Wal-Mart, Arkansas and Dublin, Ohio 1977-2001 (Retired/Re-hire, 25 years of service) New Wal-Mart Stores and Super Centers in 5 states, Handles Sale associate duties and Cashiering, Assisted with special events, Handled Accounting Cash Office Functions and Stores Inventory. L.P., Customer Serve Manager, handles Customer Serve Desk, ICS Associate, and worked for the Version Center unit with in the stores.