Customer Service Medical

Lena Quangvan

***** ***** ******

Houston, Tx ***70

281-***-****

OBJECTIVE: Efficient and productive individual with excellent work ethics seeking an opportunity where I can contribute my knowledge and experiences in working environment with opportunities for growth and advancement.

PROFESSIONAL EXPERIENCES:

eCardio Diagnostics August 2011-Present

Accounts Receivable Collector

• Insurance billing and collections

• Customer billing

• Data entry

• Customer service

HCR Manocare

Assistant Business Office Manager October 2010- July 2011

• Customer billing and collections

• Insurance billing and collections

• Accounts payable/receivable

• Petty cash

• End of month reconciliation

• Obtain medical benefits and pre-certifications

• Customer service

• Type legal documents

• Filing

Michael W. Stavinoha, M.D.,P.A. October 1991- July 2010

Insurance Biller & Collector

• Entered & process outpatient and in-patient physician charges

• Process and print medical claims

• Coordinate outpatient and radiology procedures

• Obtain medical benefits and pre-certifications

• Medical insurance billing and collections

• Patient billing and collections

• Monthly and yearly financial analysis

• Process monthly financial statements

• Claims appeals

• Handled office equipments and supplies

EDUCATION:

Lone Star College Graduated 2011-Accounting

Aldine High School

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