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Dispatcher, customer service, inventory control

Location:
North Lauderdale, FL, 33319
Salary:
11.00/hr
Posted:
January 29, 2010

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Resume:

CHRISTOPHER M. FOWLER

**** ** **** ***

NORTH LAUDERDALE, FL

33319

954-***-****

E-mail: y00x5e@r.postjobfree.com

GENERAL INFORMATION

BORN: 21 JUNE 1961

BIRTHPLACE: WOODSTOCK, IL

TRAINING AND EXPERIENCE

* Four and one half years Dispatch and Customer Service experience at Pride A/C and Appliance, Inc. from 1993 - 1998.

* Military radio and wire communications, pegboard and electronic switchboard (in-unit training).

* U.S. Army Clerk/Typist School.

* U.S. Army Power Generation and Wheeled Vehicle Mechanic School graduate.

* Aircraft and ground fuels service school graduate.

* Assistant dispatcher for 81st TFW mobile distribution section.

* Various Windows based computer programs.

* Film and document scanners.

* Various hotel front desk functions.

* Microsoft Word and Microsoft Excel (primarily on home p.c.).

* Photography, as well as all aspects of video/film production.

EDUCATION

*Completed 2 years video/film production course at Ft Lauderdale College (Now known as FMU)

*In unit trained for wire/line and radio communications, HHC(-) 53rd INF. BDE (Tampa, FL), FLARNG in 1979.

*Graduated from U.S. Army Power generation and Wheeled Vehicle Mechanic School, Fort Jackson, SC in 1980.

*Graduated from Aircraft/Ground Fuels Service School at Chanute AFB, IL in 1981.

MISCELLANEOUS INFORMATION

Military service with the Florida Army National Guard from 14 July 1978 to 4 January 1981.

Transfer of enlistment of service to the United States Air Force from 5 January 1981 to 28 February 1984. Two and one-half years overseas service.

Two years as senior member officer with the Civil Air Patrol (Leadership Officer and Deputy Commander for the 81st TFW cadet squadron (RAF Bentwaters – USAF installation) - 2yrs;

Activities Officer for North Perry Composite squadron - 1yr).

EMPLOYMENT HISTORY

January 23, 2008 – February 08, 2008

Fitness Services of Florida – 12457 NW 44th St, Coral Springs, FL

954-***-****

POSITION: Service Technician

DUTIES: Service, maintenance, assembly and installation of gym equipment.

SALARY: $11.00/hour

SUPERVISOR: Brian Amendola

December 21, 2006 - September 10, 2007

Proline Distributors - 1191 S. Rogers Circle, Boca Raton, FL

561- 241-6038

POSITION: Driver/Warehouse

DUTIES: Delivery of swimming pool

construction/maintenance parts, chemicals and supplies

to swimming pool contractors, jobsites and supply

stores. Gathering and staging orders to be delivered,

load truck, return denied parts and complete all

related paperwork. Assist warehouse personnel with

restocking and in-store customer orders.

SALARY: $10.50/hour

SUPERVISOR: Guillermo

August 21 2006 - December 21 2006

Proline Distributors (Temp through Aerotek Commercial Staffing) - 1191 S. Rogers Circle

Boca Raton, FL

561-***-****

POSITION: Driver/Warehouse

DUTIES: Delivery of swimming pool construction/maintenance parts, chemicals and supplies to swimming pool contractors, jobsites and supply stores. Gathering and staging orders to be delivered, load truck, return denied parts and complete all related paperwork. Assist warehouse personnel with restocking and in-store customer orders.

SALARY: $10.00/hour

SUPERVISOR: Guillermo

March 30 2006 - August 18 2006

Motorsports of Ft. Lauderdale - 1090 W. Sunrise Blvd, Ft. Lauderdale, FL

954-***-****

POSITION: Sales

DUTIES: Sell Motorcycles, generators and watercraft, Handle initial product sales paperwork and prepare same for final sale and/or finance dept. processing.

SALARY: Commission

SUPERVISOR: George Gowen (Sales Manager)

(transfer from Sales dept, June 1, 2006)

POSITION: Warehouseman

DUTIES: Manage physical inventory of motorcycles, watercraft and generators to be sold by sales dept. Process receiving and shipping of same. Handle forklift to store/stack inventory with care and caution with regard to safety of self and inventory, do monthly inventory of motorcycles/watercraft/generators.

SALARY: $10.00/hour

SUPERVISOR: Papi (Service Manager)

Dec 18 2005 - March 24 2006

Advanced Power Technologies - 1500 N. Powerline Rd. Pompano, FL

954-***-****

POSITION: Warehouser

DUTIES: Manage physical supply stock and issue same to technicians, track/count recycle material to go to recycling facilities, ship/receive parts for stock and specific jobs, pick up and deliver parts/personnel and perform other non-specific duties as required by the branch and corporate officers.

SALARY: $9.00/hour

SUPERVISOR: Michelle

BRANCH MANAGER: Chris Adanti

Oct 24 2005 - Nov 23 2005

R.W Beck disaster recovery

(temporary work through Aerotek Commercial Staffing 3250 W. Commercial Blvd #100, Oakland Park, FL 33309)

954-***-**** or 1-800-***-****

POSITION: Monitor

DUTIES: Monitor hurricane debris loading crews to insure that only hurricane debris is loaded into transport trucks for proper disposal, fill out debris load tickets for transport drivers and track tickets issued on monitor log sheet in accordance with FEMA regulations.

SALARY: $13.00 per hour

RW BECK SUPERVISOR: Kim

Dec 2004 - May 2005

Access Worldwide 4950 Communication blvd, Boca Raton, FL

561-***-****

POSITION: Inbound Blended Agent

DUTIES: Receive incoming calls for medical devices and products and fulfill requests for device and product information. Insure that all patient data is true and correct in accordance with HIPAA regulations. Take information, as per federal law, on any adverse events

regarding medical device/drug products on the programs that we cover as well as any related programs.

SALARY: $8.45 per hour

SUPERVISOR: Ben

Mar 2003 - Aug 2003

Broward Factory Service - 2014 Hayes St., Hollywood, FL

954-***-****

POSITION: Assistant Inventory Control

DUTIES: Assist with branch inventory control, parts research, ordering, pickup, and restock. Ship parts to other branch offices, monitor status of back-ordered parts, and insure that service vehicles are restocked prior to being sent out on the road.

SALARY: $9.00 per hour

SUPERVISOR: Gary Renner

Branch Manager: Jim Reece

FEB 2002 - FEB 2003

E.R. Air Conditioning 4051 SW 47th Ave, Ste 105, Davie, FL 33014

954-***-****

POSITION: Dispatcher

DUTIES: Radio and phone dispatch of service calls to technicians, computerized monitoring and adjustment of technician route sheets, handle customer service duties, take parts orders for technicians, order parts and truck stock supplies from supply houses, maintain inventory of parts and equipment on trucks and warehouse, write proposals for service jobs, contact customers and schedule preventive maintenance service calls.

SALARY: $12.00 per hour

SUPERVISOR: Steve Bear

APRIL 2000 - FEB 2002

Lindstrom Air Conditioning - 6601 Lyons Rd, Ste D-8, Coconut Creek, Fl.

954-***-****

POSITION: Installer helper

DUTIES: Assist with all phases of HVAC installation.

Install a/c condensing units specializing in residential change-outs, load/unload work vehicle.

SALARY: 35% of total install or $10.00 per hour default

SUPERVISOR: Joe Georgiano

JUNE 1998 - 23 AUG 1999

Service America - 3081 Mc Nab Rd., Pompano Beach, Fl

954-***-**** or 800-***-****

POSITION: Dispatcher

DUTIES: Radio and phone dispatch of service calls to technicians, computerized monitoring and adjustment of technician route sheets, handle major customer conflicts in regard to technician routing and logistical capabilities for service, take parts orders for technicians (a/c and plumbing), insure that technicians had sufficient calls to maintain corporate-set quotas for customers serviced each day.

SALARY: $10.21/hr

TEAM LEADER: Eddie Cody

DEPARTMENT HEAD: Paul Gabriel



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