Project Engineer

Nagendr.gr

Ph:647-***-****

email id:********.**@*****.***

SUMMARY:

• Over 11 years of Information Technology experience in the field of Software Testing, and Product Support in Banking/Finance/ Investments/Securities/Insurance domain.

• Over 8 years of successful career in Software Testing with emphasis in Banking Domain:

HIGHLIGHTS:

• Onsite-Offshore coordination ( 22 months in CANADA for Royal Bank of Canada & 4 years in Delhi for Bank of Baroda)

• Knowledge of Software Development Life Cycle

• Experience in developing test plans, test cases, test data, defect tracking, reporting, preparing test summary report, conducting status meetings and estimation of Test conditions / Test cases

• Testing on Web/Client Server systems, SAP HR modules

• Proficient with Test management tool (HP Quality center)

EDUCATION QUALIFICATIONS

Bachelor of Science - BANGALORE UNIVERSITY.

GNIIT (3yr Diploma) - NATIONAL INSTITUTE OF INFORMATION TECHNOLOGY.

TECHNICAL EXPERIENCE:

RDBMS: MSSQL Server 7.0 and 2000

WEB & CLIENT-SERVER TECHNOLOGIES: J2EE HTML, .Net, VB

APPLICATION/WEB SERVERS: MS Exchange Server 5.5, Active Directory and Microsoft Outlook

OPERATING SYSTEM: Windows NT 4.0(Workstation and Server), Windows 2000 (Professional, Server and Advanced Server), Windows XP, UNIX

TOOLS: HP Quality Center

PROFESSIONAL EXPERIENCE:

Technology Web and Client/Server Applications, Standalone Applications, Automated Batch Job Applications

Software Engineering Requirements Study, Master Test Plan, Test execution plan, Analysis, Testing, Configuration Management

MAJOR ASSIGNMENTS: (iGATE Global Solutions Limited)

Feb’11 – Till Date

Project: RBC Leasing Integration

Client Royal Bank of Canada (RBC)

Role: Project Lead – Testing (Lead & Onsite Co-ordinator, RBC-CANADA)

Brief description of the project:

RBC Leasing Integration: The current mid-ticket leasing business runs on a proprietary leasing system housed by the National Leasing Group (NLG) who is responsible for providing the business administration. RBC has decided not to renew its contract with NLG, expiring December 31, 2011. NLG currently manages administration, documentation and booking of RBC’s lease portfolio. A vendor was chosen to provide leasing software which RBC would house with operations and administration done internally. Constellation Financing Systems “Constellation” was chosen for their “Edge” and “ASSET” leasing applications which will be housed internally at RBC. This project will also involve the transition to RBC of all back end processes. RBC Leasing Integration will include the following components: Implement into RBC the Edge and ASSET applications, configure and customize the systems to meet RBC business needs and implement a series of interfaces between the leasing administration systems.

Responsible for:

• Lead and Onsite Co-ordinator - responsible for Co-ordination between Client, Business team and Testing team.

• Preparation of Master Test Plan, Test execution plan for manual & automation test.

• Analysis and Estimation for various phases of the project.

• Coordination with Off-shore test resources.

• Review of Test Cases and test data

• Defect Tracking and Reporting of Project status to the Stake holders.

April’10 – Jan’11

Project: RCT Scoring Infrastructure

Client Royal Bank of Canada (RBC)

Role: Systems Analyst – Testing (Lead & Onsite Co-ordinator, RBC-CANADA)

Brief description of the project:

RCT Scoring Infrastructure project is one of the IT-driven initiatives from RCT program. The objective of this project is to externalize scoring and replace the existing NBSM (New Business System Management) with the iLog JRules scorecard (IBM-iLog).

RCT program starts with implementing a series of IT-initiated projects. The characteristics of these projects are IT focused only on replicating current state and building the infrastructure that will eventually support the RCT vendor solution.

Responsible for:

• Lead and Onsite Co-ordinator - responsible for Co-ordination between Client, Business team and Testing team.

• Involved in preparation of Master Test Plan, Test execution plan for manual & automation test.

• Analysis and Estimation of Test conditions/ Test Cases.

• Coordination with Off-shore test resources.

• Review of Test Cases and test data

• Defect Tracking and Reporting of Project status to the Stake holders.

July’09 – March’10

Project: Changes in Bulk Insurance

Client Royal Bank of Canada (RBC)

Role: Systems Analyst – Testing (Lead &Onsite Co-ordinator, RBC-CANADA)

Brief description of the project:

Securitization forms an integral part of RBC’s core funding strategy. Any conventional mortgage RBC wants to securitize within CMHC’s NHA MBS program needs to be bulk/block/portfolio/post facto insured.

OLMS/ADMIN system has a bulk insurance indicator field to identify which conventional mortgage is bulk insured by which mortgage insurer (MI). This indicator, however, was being changed to a default value “CMHC” when RBC securitized all mortgage types by selling them from RBC to a third-party through an MBS sales process. This change in the bulk insurance indicator resulted in incorrect reporting and tracking within RBC databases of bulk insured mortgages and the underlying MI. Furthermore, the bulk insurance indicator does not revert back to its original value when the mortgage is repurchased by RBC. In order to reduce operational and reputational risks associated with the reporting and securitization of bulk insured mortgages this initiative proposes to retain the correct MI value in the bulk insurance indicator field throughout the life of the mortgage. Also, a one time correction of the bulk insurance indicator is applied to all existing mortgages that were ever securitized/sold.

Responsible for:

• Lead and Onsite Co-ordinator - responsible for Co-ordination between Client, Business team and Testing team.

• Involved in Preparation of Master Test Plan, Manual test execution Plan

• Analysis and Estimation of Test conditions/ Test Cases.

• Allocation of Daily Tasks to the Team

• Design, Review of Test Cases.

• Identifying and preparation of test data

• Defect Tracking and Reporting of Project status to the Stake holders.

Jan’09 – June’09

Project: SAP Regression Testing Phase I & II

Client Swiss Reinsurance Co.

Role: Systems Analyst - Testing

Brief description of the project:

SAP ERP Human Resource is a comprehensive, integrated human resources management solution that delivers a global capability. Swiss Re implemented SAP-HR to avail the tools needed to manage their Employees. This solution equips executives, human resources (HR) professionals, and line managers to improve the strategic alignment and efficiencies of financial, human capital and operational processes

SAP HR-eRecruitment provides a faster and more cost effective hiring. As the job market is more sophisticated and more technical in nature, Swiss Re has implemented e-Recruitment and process & forms to hire the best talent globally. This in turn will enhance the efficiency of hiring in Swiss Re.

Scope of this project is to perform Regression Testing on the customized SAP-HR module comprising of Organizational Management(OM), Personnel Administration(PA), Performance Management(PM) and eRecruitment. For all these modules, a efficient regression Testing was performed to avoid defects cascading in to production. This was accomplished by categorizing each of these modules into Business Cases and then transforming them to

Test conditions and Test cases.

Responsible for:

• Involved in Preparation of Test Plan

• Analysis and Estimation of Test conditions/ Test Cases for OM, PA, PM and eRecruitment modules.

• Allocation of Daily Tasks to the Team

• Co-ordination between Client, Business team and Testing Team.

• Design, Review and execution of Test Cases.

• Identifying and preparation of test data

• Defect Tracking and Reporting of Project status to the Stake holders.

Sep’08 - Dec’08

Project: Global Securities Aggregation system (Phase II)

Client Royal Bank of Canada (RBC)

Role: Systems Analyst - Testing

Brief description of the project:

Global Securities Aggregation is a system that ‘aggregates’ the equity positions held by RBC Financial Group in order to allow RBC to comply with & report on the various regulations enforced in the markets within which it operates.

Scope of this project is to complete Global Security Aggregation Phase 2 project by introducing 17 additional Regulations (regulations with Canada, USA, UK, and other jurisdictions). Enterprise Global Securities Aggregation System (GSAS) will serve as a tool for all security aggregation and reporting needs across RBC Financial Group. Phase 2 development project also include certain pieces of functionality removed from the scope of Phase 1 and deferred to Phase 2.

Responsible for:

• Analysis of updated SRS and reporting

• Design and Execution of test cases using Quality Center

• Defect Analysis and reporting

• Comparison of results with the data in the SQL server.

May'08 - Aug’08

Project: Leonet Migration

Client Royal Bank of Canada (RBC)

Role: Systems Analyst – Testing

Brief description of the project:

The Scope of the project is limited to editing the existing web-pages only.

CMA (Content Management Administrator) tool was used for editing the web pages.

CMA ( Content Management Administrator) is an enterprise tool that enables people to quickly and efficiently build, approve, deploy and maintain web content on one or more web sites while keeping within a set of standards. Royal Bank of Canada’s standard content management system is called the Enterprise Web Content Management System (EWCMS).

Responsible for:

• Execution of test cases.

• Defect reporting

• Editing of Hyperlinks, Breadcrumbs, Page formatting and Meta tags using EWCMS enterprise tool

Dec'07 - Apr’08

Project: Mobile Banking

Client Royal Bank of Canada (RBC)

Role: Sr.Engineer Testing

Brief description of the project:

Mobile Banking is an application where users have the ability to access Online Banking – featuring a light HTML version thru their mobile devices which means there is limited information displayed and limited functionality available when compared to online banking.

At Offshore Functional test cases were executed using the third party hosted application Open Wave Simulation V 9.0 and regression test cases were executed using web application.

Responsible for:

• Requirement gathering and analysis

• Understanding application workflow

• Design and Execution of test cases using Quality Center

• Allocation of Daily Tasks to the Team

• Defect Analysis and reporting of Project status to the Stake holders.

• Knowledge transfer to Team Members

• Onsite/Offshore coordination

July'07 - Nov’07

Project: Travel Health Protector

Client: Royal Bank of Canada (RBC)

Role: Sr.Engineer Testing

Brief description of the project:

Travel Health Protector® (THP) is a group insurance policy, providing out-of-province/country emergency medical protection for all Royal Bank clients and their family members who already have coverage through a government health insurance plan. It is an authorized bank product sold through the RBC Bank branch network, ABM's, and by telephone through RBC Insurance Assured Assistance Centre.

Responsible for:

• Requirement gathering and analysis

• Understanding functional specification and application workflow

• Decompose requirements into test cases

• Revise/update test cases with review comments from RBC QA Lead

• Design and execution of test cases in Quality Center

• Identify test data requirements

• Assign and monitor of execution of test cases within iGATE team

• Identify defects and create defect log in Quality Center

• Track Defects to closure

• Reporting of Project status to the Stake holders.

May'07 - June’07

Project: Cost of Borrowing

Client: Royal Bank of Canada (RBC)

Role: Sr.Engineer Testing

Brief description of the project:

The purpose of this product is that when the customer borrow money from a bank, the bank may be required to give them cost of borrowing disclosure documents from time to time. In this case, there is more than one borrower who has or will sign the credit agreement. They can either request joint disclosure for all documents, which means that all cost of borrowing documents will be sent in one address or, if the customer wish, the disclosure documents can be sent separately to each borrower at the address that appears in the banks records. The customer choice will continue to apply even after they renew, extend or amend their credit agreement.

Responsible for:

• Knowledge transfer to Team Members

• Requirement Gathering & Analysis

• Design and execution of test cases using Quality Center

• Defect reporting

Dec'06 - April’07

Project: Credit Assist

Client: Royal Bank of Canada (RBC)

Role: Sr.Engineer Testing

Brief description of the project:

The purpose of the Credit Assist Project is to help Canadians with credit problems, achieve home-ownership and rehabilitate their credit by insuring higher risk mortgage loans that might otherwise not be granted by banks. Credit Assist mortgage insurance will permit Royal Bank of Canada to enter the market of near/sub-prime lending which represents a significant opportunity. Credit Assist, a new mortgage insurance product is been launched by an insurance provider Genworth.

Responsible for:

• Requirement/Product understanding and analysis

• Involved in designing and Preparation of test cases using Quality Center

• Allocation of Daily Tasks to the Team

• Defect analysis and reporting of Project status to the Stake holders.

• Coordinating between Onsite & Offshore

May'07 - June’07

Project: Channels and Integrations system (Online Banking/Direct Investing/Dominion Securities/Centura)

Client: Royal Bank of Canada (RBC)

Role: Sr.Engineer Testing

Brief description of the project:

Online services deliver a new level of control, simplicity and efficiency to the way customer bank, invest and communicate. But getting the most out of the services the customer use requires learning and practice. The new enhancements in the application made it easy for the customer to access RBC online services – everything from signing up to advanced features and to the variety of online services offered by Royal Bank, RBC Direct Investing, RBC Dominion Securities and Insurance.

Responsible for:

• Requirement Gathering & Analysis

• Design and Execution of test cases using Quality Center

• Test data preparation

• Defect analysis and reporting

• Coordinating between Onsite & Offshore team

MAJOR ASSIGNMENTS: (Datanet Systems Limited)

May’03 – April’06

Project: Cash Management System (CMS)

Client Bank of Baroda, Dhanalakshmi Bank

Role: Product Support Engineer

Brief description of the project:

CMS is a comprehensive solution for fast collection of cheques. The funds collected from several locations are routed electronically to the customer accounts in other cities over WAN. The product is a distributed database solution. Its state of the art technology has the power to break all the barriers of the manual process. This basically enables rapid transfer of funds from one city to another within an organization.

Responsible for:

• Product understanding and Analysis

• Involved in establishing Test strategy and Test Plan

• Design and Execution of test cases

• Test Data preparation

• Backend Verification in SQL server

• Coordination between testing and development team for issue tracking

• Lab setup for testing the new enhancements

• Online support to the end users

• Training the end users

Dec’01 – April’03

Project: Any Branch Banking (ABB)

Client Bank of Baroda, Dhanalakshmi Bank

Role: Product Support Engineer

Brief description of the project:

ABB Software allows customers of a branch to withdraw or deposit cash or know their balances in any other branch in the network. The product is a distributed database solution. This package follows all the guidelines and procedures involved in the clearing. This product has been designed and implemented to work on Datanet System Ltd’s workflow package, BPRO (business process automation), for inter branch operations. This is product for performing debit and credit transactions between branches electronically. Customers with accounts in any branch with this facility can operate their account from any other branch which is time saving.

Responsible for:

• Design and Execution of test cases

• Defect Analysis and reporting of Project status to the Stake holders.

• Backend Verification in SQL server

• Online support to the end users

• Preparation of test environment

July’01 – Nov’01

Project: Electronic Fund Transfer

Client Bank of Baroda

Role: Product Support Engineer

Brief description of the project:

Electronic Fund Transfer is Datanet System Ltd’s product that enables people to transfer funds from one branch in one city to another branch in some other city. The advantage of such a system is that the transfer of funds occurs almost immediately.

The EPS is a version of EFT that is being tailored to the requirements of Bank of Baroda. EPS will enable funds to travel from any branch to any branch and for all range of customers.

Responsible for:

• Design and Execution of test cases

• Backend Verification in SQL server

• Defect Analysis and reporting of Project status to the Stake holders.

• Online support to the end users

Dec’2000 – June’01

Project: Datamart

Client Bank of Baroda

Role: Product Support Engineer

Brief description of the project:

A Data warehouse is a centrally located and integrated store of information, which becomes the foundation for decision, support and data analysis. Datamart is made for the Bank of Baroda, which is termed as BOBMART. The mart will contain all the data of the Operational Systems of Cash Management System (CMS). The required data for this application has to come from every work group of CMS system through its communication layer and then it has to be processed thoroughly before it is brought into the mart.

Responsible for:

• Involved in designing and execution of test cases

• Functional and Integration testing

• Regression testing was performed after each new build of the application

• Backend Verification in SQL server

• Interaction with developers and attending meetings for status report

• Defect Analysis and reporting of Project status to the Stake holders.

Sep’2000 – Nov’2000

Project: Autodialer

Client Bank of Baroda, Dhanalakshmi Bank

Role: Product Support Engineer

Brief description of the project:

Autodialer is an application, which is used for transferring files from the local machine to a remote machine and also to download files from the remote machine. This is one of the supported application from Cash Management System and Electronic Fund Transfer. It allows scheduling the session, to automatically connect with remote machine to download/upload files at a specified time.

Responsible for:

• Design and Execution of test cases

• Online support in installation and configuration at client place.

Feb’2000 – August’2000

Project: Express Smart Card

Client Sangamithra

Role: Product Support Engineer

Brief description of the project:

The Express Smart Card System allows registered customers to remit money to another registered customer with Ghana or from another country to Ghana. Such a transfer is made easily, quickly and very securely. A registered customer is been issued a smart card for this purpose. The offices or outlets from which such transfer will be affected will have a Simputer based terminal called SIMPOS, which gets connected to a central server over Internet.

Responsible for:

• Design and Execution of test cases for Simputer terminal

• Querying the database using SQL to check for successful transactions in Server

• Logging and Tracking defects

Successful career in diversified fields of product support with emphasis in the following:

• Creating Users and assigning them to the group, assigning different permission in Active Directory

• Provided Product and Technical support to the end users in a very large nationalized bank environment like Bank of Baroda and regional banks like The Dhanalakshmi Bank Ltd.

• Provided onsite support at Bank of Baroda for five states (Delhi, Punjab, Haryana, Rajasthan and Uttar Pradesh)

• Installation, configuration and troubleshooting of MS SQL Server and Microsoft Outlook on Windows NT & 2000

• Preparation of patches and various utilities to resolve the problems reported by the end users.

• Upgradation of application softwares when updations take place.

• Administration of database backup and recovery operations.

• Configuration of RAS, Modems, Zip drives and Dialup networking. Creating users in the OS with various permissions.

• Creating users, mail boxes and their email address in MS Exchange Server.

• Preparation of user manuals

• Interaction with team and users

• Providing training and hands on experience of all the products, which are deployed to the end users.

Contact this candidate