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Customer Service High School

Location:
Shelley, ID, 83274
Salary:
Negotiable
Posted:
May 31, 2012

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Resume:

Professional Profile

** ***** ******** ********** ** construction and 10 years combined experience in print press operation. While working in these customer service oriented fields I have developed keen problem solving, motivating and managerial skills. Through years of construction and print press operation I am an expert hand/power tool operator, floor joist designer, I work extra hard in team/individual efforts and look forward to the next challenge. I’m loyal, self-motivated, punctual and meticulous.

Career Experience

BMC Select/Jolley Builidng Supply Shelley, Idaho 2004-2010

Contractor Sales:

Responsible for generating new sales and maintaining current customer base

Responsible for generating and placing material orders from my customer base

Responsible for scheduling and tracking all customer material and special order deliveries

Responsible for designing floor joist systems and generating material take-offs

Responsible for keeping impeccable records including invoices, shipping slips, estimates, etc

Expert designer of floor joist systems using TJ-Xpert/TJ-Beam and BC Framer/BC Calc software Strong experience in order management, customer service and multi-tasking

Buffalo River Home Improvement Shelley, Idaho 1996-2004

General Contractor:

Performed both residential building and remodeling while implementing building standards

Responsible for creating plans and estimates for new projects

Responsible for customer satisfaction thru coordinating scope changes, answering questions, etc

Responsible for scoping, scheduling and managing projects to meet customer requirements

Responsible for scheduling and managing work performed by subcontractors

Responsible for obtaining/passing all applicable construction permits and building inspections

Responsible for managing employee training, tasking, time-off, conflicts, etc

Strong experience in using handheld and power tool devices

Strong experience in customer and employee relations

Crown Label, Inc: Idaho Falls, Idaho 1985-1995

Production Coordinator:

Managed label production process from inception to final product

Responsible for determining scope and schedule for all departments involved

Responsible for manning, maintaining and repairing press equipment

Responsible for procurement of all associated materials and services needed to meet schedule

Held positions of re-winder, pressman, etc. prior to performing the duties of the Production Coordinator

Training and Education

Certified TJ-XPert/TJ-Beam Floor Joist Design Software Technician

Certified BC Framer/BC Calc Floor Joist Design Software Technician

High School Diploma: Idaho Falls High School



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