Customer Service Human Resources

Tiffany B. Culberson

**** ******** ***. 214-***-****

Dallas, TX 75216 ****************@*****.***

Objective: An interesting position where I will be able to utilize my talents and skills, and share the knowledge that I have to advance within the organization.

Skills:

• Very familiar with - Microsoft Word, Outlook, Power Point, Excel, Publisher, Oracle and Reserve

• Somewhat familiar with – Kronos, Tangent, Virtual Pay and Exact Target

• Type 30-35 wpm

• Additional skills in human resources.

Highlights:

• Computer literate – can quickly learn new software

• Excellent communication skills

• Committed to assisting others

• Demonstrated ability to work effectively with customers

• Portray a high degree of professionalism, maturity and business savvy

Experience:

From: 4/ 2005 – Present Levy Restaurants, Dallas, TX (At American Airlines Center)

Guest Relations Representative (Aug.2007 – present)

• Receive and return calls/emails in reference to customer concerns/questions.

• Filed, faxed, printed and copied documents.

• Entered and revised new orders for guests.

• Closed checks and handled cash payments and deposits.

• Process invoice adjustments.

Catering Coordinator (Aug.2010 – Oct.2011)

• Create and customize menus, reports and BEO’s.

• Handle special requests from guests in regards to food and beverage.

• Modify events, checks and financial profiles.

• Requisition and inventory.

Accounting Assistant (Jan.2010 – Apr.2010)

• Filing, faxing, printing and copying documents.

• Researching invoices in attempt for collections.

• Accounts payable and receivable.

Suite Runner (Apr.2005 – 2007)

• Exporting food and drinks to suites.

• Customer Service and assistance.

• Overseeing production of distribution.

• Requisition and Inventory.

From: 5/2005 – 9/2005 Block Buster Warehouse, Dallas, TX

Warehouse Clerk

• Order pulling.

• Shipping and Receiving.

• Stocking and Inventory.

• Filing and processing customers’ reviews.

From: 8/2004 – 12/2004 Dallas Market Center, Dallas, TX

Retail Associate

• Setting up displays and restocking.

• Unloading shipments and cleaning.

• Floor sales and cash handling.

Education:

2009 – 2010 Cedar Valley College, Lancaster, TX

Studied Biology

2008 – 2009 Mountain View College, Dallas, TX

Studied Nursing

Certificate received 07/2008 for Certified Nurse Assistant

2000 – 2004 Franklin D. Roosevelt

Basic Studies

High School Diploma

References: Available upon request.

Contact this candidate