Software Applications Engineer
Resume:
JEFFREY TINDALL
*********@*****.***
CAREER SUMMARY
Over 25 years of software engineering with 15 years of broad retail experience. Strong communication and team building skills for developing client relationships and coordinating diverse groups. Excellent analytical skills for application development and data integrity tasks. Committed to a logical, planning process leading to sustainable, profitable results.
Ability to analyze large and small application development and implementation including retail point of sale systems, merchandising systems, inventory control procedures, banking applications and payroll interfaces. Strength in detailed management of data and processes for software system implementations with focus on requirements analysis, data mapping, interface specification, customer support and reporting.
TECHNICAL EXPERTISE
Excellent written, oral and interpersonal communication skills. Extensive and varied knowledge and experience, including:
SQL Plus
Visual Basic
DOS Scripts
C
Microsoft Access SQL Server
Oracle
Retail POS SystemsMerchandising Systems
Financial Interfaces
SAP
Payroll Applications
PROFESSIONAL EXPERIENCE
COLE HAAN, Yarmouth, ME 1992 – 2009
Applications Engineer
Planned, developed, implemented and monitored status of a wide variety of applications for a retail chain of nearly 100 stores nationwide. Interviewed clients to analyze needs and define functional requirements. Managed, data integrity, quality assurance, client training, reporting and continuing support of all applications.
-- Implemented two POS systems with additional functionality and improved interface at store registers.
-- Installed two new retail merchandising systems providing merchandisers and inventory control specialists greater efficiency in their tasks.
-- Managed SAP Business Warehouse for retail data repository and reporting.
-- Created model stock interfaces to save merchandisers one to two days per week of spreadsheet manipulation for store stock replenishment.
-- Saved merchandisers hours of data entry weekly in their initial contracts interface by automating product reservation at factories.
-- Built interfaces using third party vendor applications for other business units, including inventory control, banking, HR and payroll.
-- Provided critical support for all application clients, including store staff, district management, home office executives and internal department partners.
-- Designed and implemented detailed test plans for all new application installations. Developed process and data mappings between various systems and validated all data movement.
o-- Supported business units relating to requests for new functionality by determining requirements, identifying business processes, defining data mappings, negotiating scheduling, implementing the projects, testing thoroughly and providing regular follow up.
DELORME MAPPING CO., Freeport, ME 1989 – 1992
Senior Software Engineer
Developed application software for DeLorme’s digital mapping system. Worked with both DOS and UNIX environments, programming in C or with database applications using Oracle. Programs typically involved manipulation of geographical databases, both internally generated and provided by outside vendors and customers.
AGFA COMPUGRAPHIC CORP., Wilmington, MA 1986 – 1989
Senior Software Engineer
Worked on low cost laser typesetting system. Programming in C and assembly language, developed a process to map digital bitmapped images created by a Compugraphic scanner to commercial printers of varying resolutions. Intended for in house design by firms such as small publishers, advertising agencies or graphic designers, images needed to be scaled up or down, rotated and mapped to the print resolution of the device.
MOORE BUSINESS FORMS, Grand Island, NY 1983 – 1986
Software Engineer
Major projects included a portable graphic system allowing Moore sales representatives to design business form during sales calls at customers’ offices. Later, managed software for a high speed electrostatic printing system which inserted customer provided variable data onto preprinted business forms at speeds up to 300 feet per minute.
EDUCATION
M.S., Computer Science, University of Buffalo
B.A., English, University of Albany
Current Date: 10/16/2009
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