Customer Service Software Engineer

ATUL SHASHIKANT BEHEDE

Poonam Garden Society, Flat # A-403,Near VIT College, Bibwewadi, Upper Indira Nagar, Pune – 411 037

Contact: +91-922*******, 865-***-****; Email: ***********@*****.**.**

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SOFTWARE DEVELOPER-MAINFRAME

Seeking exigent positions across the industry

________________________________________EXECUTIVE PROFILE

• Technically sophisticated & result driven IT professional with overall experience of 1 and half years and competent acquaintance with Software development using Mainframe Technologies with considerable knowledge in the analysis, design, coding & re-engineering of mainframe applications. Currently designated as Software Engineer-Mainframes with STERIA INDIA, Pune

• Excellent knowledge of all phases of SDLC, which includes Requirement, Design, Analysis, Coding, Testing, Code Reviews, Implementation and System Support

• Expertise on IBM Mainframes, in languages like COBOL, JCL and is well versed with Oracle and DB2

• Tremendous understanding of end-to-end development of software products from requirement analysis to system study, designing, coding, testing, de- bugging, documentation and implementation

• Possess keen business acumen in analyzing and understanding business requirements, customer-value maximization and developing new business processes and revenue stream.

TECHNICAL SKILLS

Programming Languages VS COBOL-II, JCL, Java, C, C++

Operating Systems MVS, Windows

Database DB2, Oracle, MySQL

OLTP CICS

Software Tools/ Utilities TSO/ISPF, VSAM, File-Aid, TWS, Net beans IDE6

________________________________________PROFESSIONAL EXPERIENCE

STERIA INDIA, Pune September 2010-Feb 2012

Software Developer - Mainframes

• Provide support & development of the software applications/ tools, involving all phases of the software development life cycle (SDLC) for development functions related to large complex applications & software programs

• Direct support to the Software Development department in the areas of software/application architecture, development, design, and independent analysis and problem resolution

• Assure both quality and customer service while leading and driving advanced/complex development tasks and projects to successful completion. Prepare documentation for the design plan, review specifications for modifications, integrating components and testing

• Ensure technical solutions are designed for performance, reliability, scalability, maintainability, supportability, business continuity, and business agility while leveraging industry’s best practices

• Deftly coordinate with onsite for timely delivery of project & query resolutions

• Successfully designing structures and methods to develop quality based and time efficient processes

• Expertise in conceptualizing & implementing strategies to enhance operational efficiency and ensure adherence to all the set parameters to enhance the efficiency of various aspects of the service delivery cycle

PROJECT EXPERTISE

Title(#1) Barclaycard (Barclays – Steria Partnership), Steria, Pune.

Designation Junior Software Engineer

Tools TWS (Tivoli Workload Scheduler), Bart (Backup and Recovery Tool), INSTALL/1, ENDEVOR, File-Aid, Service Manager (Incident/ Change tracking tool) (SM7)

Domain Credit card

Role Team Member

Description Barclay is one of the top banks in UK. It extends it services in the various banking sectors. Barclaycard is one of them. Steria lends end to end services to the Barclaycard network. It involves in issuing the credit cards, Authorizing, processing, clearing and settling the transactions of Barclay credit card. Steria also handles the information of Barclaycard merchants and customers.

Responsibilities • Adding Batch schedule and running batch using TWS

• Usage of BART for making backups and restoring data

• Updation of the BART tool and BART backups when database changes are migrated through Environments

• Process involved in making data changes to the Install/1 repository and then migrating these two different environments

• Codes table and its implication

• Allocation Environment and Maintaining Environment Catalogue

• RACF Administration / User access to Online Regions

• Providing various accesses to dataset profiles, user profiles and group profiles

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ACADEMIA

B. E (Computers) ● Sinhgad College of Engineering, Pune University ● 2009 ● First Class

HSC ● Pravara Public School, Pravaranagar, Pune Board ● 2005 ● Distinction

SSC ● Pravara Public School, Pravaranagar, Pune Board ● 2003 ● First Class

TRAINING & SEMINARS

• Attended IBM Mainframe Training on various subjects like MVS (Multiple Virtual Storage), JCL (Job Control Language), VSAM (Virtual Storage Access Method), COBOL (Common Business Oriented Language), DB2 (Database 2) and CICS (Customer Information Control System) at Vidushi Gyaanpeeth, Pune in 2010

• Presented Seminar on The Zigbee – a wireless network technology and effectively demonstrated concept of wireless networks with practical implementation examples at SCOE, Pune in 2007-2008

ACADEMIC PROJECTS

Title Generic Workflow Engine (GWE)

Client Sonic Octaves Pvt. Ltd., Malad, Mumbai

Duration 2008 – 2009

Team Size 4

Environment J2EE (JSP, Servlets, Web Services Centric)

Role Software Developer

Description GWE is a SOA (Service Oriented Architecture) based basic workflow engine which demonstrates a workflow monitoring service. The project also demonstrates a way of easy adaption of SOA in small to medium scale company without much modification to the existing infrastructure. The solution is for a civil engineering company which has 14 departments and a department named as COS (Corporate Office Services) which provides a convenient central point of contact which can be used by any employee of the company for getting any kind of interdepartmental service (If some employee wants a car to travel, but doesn’t know whom to contact, can post his request to a COS employee, who takes responsibility of getting him a car in time). The main objective of the software solution was to help this department (COS) in tracking progress and enforcing timely delivery of all such interdepartmental services within the company.

Results The solution implemented an activity based workflow engine service which had provided alerts, messages and real-time monitoring of business processes

The solution has lead to the development and implementation of a new software architecture which could accommodate existing infrastructure (Servlets, JSP, swing etc.) with ease

The solution demonstrated Database type / location independence, ease of maintenance due to easy and reliable modifiability of application and ease of implementing asynchronous events and automated tasks

Title College Enrollment Process (Mini Project)

Environment IBM Mainframe

Description The enrollment comes on a daily basis and back up of daily input is kept for 270 days. The enrollment file should be processed for all the application and then data should be kept on a VSAM (KSDS) Master database files on some criteria (more than 80 percent). The total number of successful and unsuccessful enrollments should be displayed on spool and kept in separate files.

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EXTRA CURRICULAR ACCOLADES

• Participated in IPSC Hindi Debate competition at national level in Jaipur

• Participated at School level English Debate competition

• Won second place in 2 km Marathon Race in Handicapped field

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Date of Birth: 25th November 1987

Permanent Address: At Post - Chincholi, Tal. Yawal, Dist. Jalgaon – 425 302.

Passport No: H0912729 (Valid till 29th September, 2018)

Languages Known: English, Hindi and Marathi

References: Available on Request

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