Bonnie E. Boyle
Milwaukee, WI 53216 414-***-**** 414-***-****
************@*****.***
Training
Windows 95/2000, MS Word/Excel, Alpha/Numeric Data Entry, Multi-line Switchboard (10-40 lines), Copy Machine, Postage Meter, Fax Machine, Alpha/Numeric Filing System, and Medical Terminology.
Education
Mt. Senario Medical College, Ladysmith WI- Medical Assistant (Accelerated Program)
February 1981-September 1981
UWM-Milwaukee, Milwaukee WI- Bachelor of Science Nursing Program
September 2001-June 2005
Christian Faith Fellowship Church, Milwaukee, WI- Ministerial Excellence Course/Minister
December 2005-December 2006
Work Experience
Williams Lea (Humana), Waukesha, WI
December 2006 - May 2007 262-***-****
Mailroom Associate- Sorted/distributed U.S. Mail and Special Mails (Fed Ex, Parcel Post, UPS, Etc.), maintained files logs and records on all incoming/outgoing packages/mail, Operated postage machine according to policies and regulations, maintained a working system to complete all copy/scanning projects in a timely manner, maintained all mailroom equipment, ordered mailroom supplies, organized mailroom inventory, and answered mailroom telephone.
Employment Solutions (Goodwill Industries), Milwaukee, WI
November 2000 - April 2001 414-***-****
Call Center Representative-Received 300-500 calls per day, communicated with County Social Workers to resolve customer eligibility issues, and referred clients to appropriate advocacy centers.
Bradley Corporation, Menomonee Falls, WI
September 1997 - April 1998 262-***-****
Head Switchboard Operator-Operated Multi-line Switchboard receiving 600-700 calls per day, Greeted and directed company visitors, Received and sorted company mail, and assisted company departments with projects as needed.
Northwestern Mutual Insurance, Milwaukee, WI
February 1997 - August 1997 414-***-****
Mailroom Coordinator-sorted/distributed mail, entered requested medical information for claims via data entry, and answered new business calls.
Marcus Center for the Performing Arts-Mailroom Coordinator
August 1995 - August 1996 414-***-****
Sorted and distributed all company Mail, updated patron information into computer system, maintained/responsible for all company copying projects, ordered company supplies, set-up company meetings, and back-up switchboard operator.
References
Susan Strege 262-***-****
Keisha Gibson 414-***-****
Jeff McAllister 414-***-****
Marvel LeBranch 985-***-****