Customer Service Medical Assistant

Michelle Saroda

*** ********** ******, ********, ** 11201

Tel: 818-***-**** Email: ************@***.***

OBJECTIVE : To obtain a position which will allow me to maximize my administrative skills, while continuing to reach my educational and personal goals.

PROFESSIONAL EXPERIENCE

Trainer, Bartender, Wait staff, and Hostess HOOTERS New York, NY 10/2001-06/2010

Responsible for the training of new employees. Making and serving a variety of drinks. Placing and serving food orders. Operating registers at bar stations, while monitoring patrons and complying with NYS health and sanitation regulations. Accounting for daily receipts and money. Greeting and seating customers.

Sales Representative/Customer Service, Stephan & Co. New York, NY 08/2010-11/2010

Assist customers with product selection and purchases. Assisted manager with opening and closing procedures of store. Accountable for daily monetary receipts, and bank drops.

Medical Receptionist, Dr. Eric Sadeh, Board Certified Plastic Surgeon, New York, NY 03/2009-11/2010

Responsible for scheduling and confirming appointments for new and current patients, preparing new patients registration, charts, and verifying insurances, collection of co-pays, assisted in minor in office surgical procedures. Answer phones and record all calls to office and relay messages to doctor. Receive packages, faxes, and mail in and out of office.

Medical Assistant (certified) Dr. Turano, OB/GYN Brooklyn, NY 2003-2005

Assistant to the physician, Performing daily duties such as phlebotomy, Urinalysis, and Vitals. Recording patients medical history, assisting in various surgical procedures. Assisted with patient’s medical examinations, scheduled appointments for new and current patients, while assisting with other various administrative responsibilities. Prepared lab work to be sent to laboratories, maintained medical records, and sterilized equipment and examination room.

Recreational Therapist Aide/ Volunteer Brooklyn, NY 1997-1999

Assistant to recreational therapist. Assisted and performed daily activities with residents. Transported residents to different departments and accompanied residents to outside clinics. Assisted with feeding of residents. Light office work (filing, faxing, copying), answered phones, sorted and distributed mail for residents and staff.

EDUCATION

New York City College of technology, Hospitality Management, Liberal Arts Brooklyn, NY. Present

B.A. Anticipated 2012

SKILLS/QUALIFICATIONS

Microsoft Word, Excel, Word processor. Certified Medical Assistant. Certified in CPR/AED (American Heart Association), Medical Laboratory Assistant Certificate, Member of HOSA (Health occupations student of America. Jumpstart Children’s Organization.

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