Customer Service Sales
Resume:
Anne Bilancini
*** ********* **. **** ****, OH **012
xxit40@r.postjobfree.com
Education
*/****-*/**** ***** UNIVERSITY OXFORD, OH
Bachelor of Arts English: Creative Writing, Magna Cum Laude, May 2009
GPA: 3.856 (GPA in major – 3.869)
Awards: Thomas & Rosemarie McDill Scholarship; Class of 1947 Scholarship; 2009 Student Service Leadership Award; Dean’s List 2005-2009
Activities: Sigma Tau Delta Honorary English Fraternity; Inklings Literary Magazine; Club Soccer
9/2005-6/2006 OHIO UNIVERSITY ATHENS, OH
Pursued Bachelor of Science in Journalism through the Scripps School of Journalism
Experience
May 2010 -present COLD STONE CREAMERY OXFORD, OH
Seller. Greet and ring up customers, make and serve ice cream and waffle cones, maintain front of store, clean-up.
October 2009-May 2010
THE GAP WESTLAKE, OH
Sales Team. Greeted customers, organized and maintained merchandize, helped meet needs of customers, and worked at both cash wrap and on the floor.
8/2008-5/2009 THE MIAMI STUDENT AMUSEMENT NEWSPAPER OXFORD, OH
Column Editor and Contributor. Wrote weekly column for humor section of Miami University’s weekly newspaper. Oversaw and edited work of contributing writers and worked with layout software. Had to meet deadlines.
Summer 2008
THE CHILDREN’S MUSEUM OF CLEVELAND CLEVELAND, OH
Museum Education Intern and Off-site Education Counselor: Designed and taught enrichment curriculum for science-centered, nine-week series called “Magic Makers,” which featured educational and creative activities for children aged four to ten. In addition to this, also received $1,600 grant for curriculum design for the museum’s Outreach Program, which allowed for continued science-based instruction in several communities in and around the Greater Cleveland Area.
8/2007-5/2009
MIAMI UNIVERSITY RINELLA LEARNING CENTER OXFORD, OH
Clerical Staff: Managed tutoring registration software and prepared client files. Customer service duties. Was nominated for 2009 Student Service Leadership Award by tutoring supervisor.
Community
1/2009-2/2009 MIAMI UNIVERSITY ASSOCIATION FOR WOMEN STUDENTS OXFORD, OH
Monologue Performer: Participated in the annual play, The Vagina Monologues, which raised awareness regarding women’s struggles and femicide in the Democratic Republic of the Congo and helped raise over $5,000 to support the Butler County Rape Crisis Center and Eve Ensler’s “V-Day Foundation.”
Summers 2003-2007 RELAY FOR LIFE AVON LAKE, OH
Volunteer and Participant: Helped with set up and breakdown of event. Helped raise money to support cancer research.
Personal Can speak basic Spanish and Italian.
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