Elizabeth Evenson
San Antonio, Texas 78242
*********.**********@*****.***
Highlights of Qualifications:
* More than 10 years experience with Windows (Excel, Access, Word,
PowerPoint, and Outlook especially)
* 9 years of experience in business communication (verbal and written
communication skills)
* 3 years of project coordination and technical report preparation
experience
* Able to deal with deadlines in a professional manner, including
multitasking when needed
* Very detail-oriented, with multiple years of proofreading and data
entry experience
* Excellent interpersonal skills
* Skilled at understanding, interpreting, and applying instructions;
highly flexible
Relevant Experience:
February 2012-April 2012
Tax Preparer, VITA
Used TaxWise software to prepare and electronically file tax returns of varying degrees of complexity (primarily working with W-2s, pension and annuity income, Social Security income, Earned Income Credit both with and without dependents, unemployment income, and self-employment income).
June 2011-January 2012
Landline Representative, KGB
Provided technical support for Verizon customers' landline telephone issues, including over-the-phone troubleshooting and setting up technician dispatch appointments when necessary.
Learned a number of company-specific computer programs to aid in the troubleshooting process (iCAD, STORC, and AIMS).
February 2011-April 2011
Data Entry Specialist, Trinity Staffing Services
Entered confidential New York City public housing application information from scanned copies to NYCHA system for processing.
Used PaperFlow software to edit medical records.
April 2010-November 2010
Data Entry, Modis
Created Excel spreadsheets of Alamo College courses required to earn a degree or certificate.
Used Banner and ApplyTexas to gather confidential student data in an appropriate manner.
Entered that student data into Excel for use in college application process.
Learned Banner maintenance user functions, including entering transcripts and assisting with registration.
February 2009-May 2009
Data Transcriber, Internal Revenue Service
Transcribed individual and small business tax information (primarily names, addresses, and money amounts) from original paper tax forms to IRS computer system in a timely, accurate, and confidential manner.
Finished season at well above required accuracy.
June 2008-October 2008
Data Completion Department Associate, MMC Group
Used Open Key software to enter confidential child support payment information (case identifiers and dollar amounts).
Routinely received A ratings for accuracy.
December 2007-February 2008
Administrative Department Assistant, San Antonio Food Bank
Used DonorQuest software to enter donors’ names, addresses, and donation amounts into database.
Produced batch reports based on data entered.
Provided general clerical support including filing, copying, and assisting with mailings.
September 2000-May 2002
Laboratory Technician, Romansa Apparel
Designed Excel worksheets to best display test results in an easy-to-read format.
Coordinated sample testing schedule to meet deadlines with company executives.
Followed industry standards to produce fabric sample test results.
Helped organize filing system for paper and computer copies of test reports.
November 1999-June 2000
Drafter, Ince Distributing
Calculated residential air conditioning requirements.
Designed and drew up plans based on those requirements.
Filed plans alphanumerically.
Answered department telephone.
February 1999-August 1999
Data Transcriber, Internal Revenue Service
Used computer to enter tax information from original paper forms or computer scanned equivalents.
Checked information already in the system against original form for completeness and accuracy.
Changed or deleted incorrect information.
Assisted in sorting mail during tax rush season.
Education
B. S. Chemical Engineering, University of Texas at Austin
San Antonio College classes in advanced Excel and desktop publishing