Cheryl Irwin Clerical Assistant Position

Cheryl A. Irwin 937-***-****

*** *. *** ******, *********, OH 45133 **********@*********.***

Professional Profile

I have 10 years experience in Office Administration and 1 year experience in Information Technology.

Oversee employees and report preparation

Direct and re-direct employees

Train employees

Data Entry

Coordinate information between departments via telephone and email

Answer telephones and provide customer service including Helpdesk support

Maintain Databases  Review information for accuracy

Monitor computer systems

Troubleshoot computer systems and user questions

Create and maintain reports

Maintain office equipment

Create and update reference sheets

Create and update executive reports

Create job duty descriptions and manuals

Professional Accomplishments

Leadership

Zenger Miller Leadership 2000

Acting Supervisor

Accounting

Cash, Sales, and Inventory Reporting

Integrated Accounting Software

Computerized Monthly Accounting Closes in AS400

Data Entry

65 WPM

Microsoft Programs

Computer Skills

Microsoft Windows

AS400

Work History

Jr. Computer Operator / HelpDesk ABX Air, Inc., Wilmington, OH 06/2007 - Present

Production Clerk ABX Air, Inc., Wilmington, OH 02/2005 – 06/2007

Lead Record Assistant ABX Air, Inc., Wilmington, OH 06/1995 – 02/2005

Education

Diploma Hillsboro High School, Hillsboro, OH June 1985

Associates of Applied Business Degree Southern State Community College, Hillsboro, OH August 2006

References

References are available upon request.

Contact this candidate