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Quality Assurance Customer Service

Location:
Fairview Park, OH, 44126
Posted:
June 01, 2012

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Resume:

LEO JAMES BURDEN

***** ********** **.

Fairview Park, Ohio 44126

440-***-****

Objective:

To obtain a position where I can utilize my experiences, expand my abilities, and face new challenges. A motivated team player, who will contribute to the future success of a company.

Experience:

Vendors Exchange International Cleveland, Ohio

Quality Assurance Specialist Present

Work in conjunction with purchasing, engineering, and production support personnel to drive design and process improvements across assigned products.

Define the product quality requirements and quality control plan.

Implement and maintain standardization of procedures across the business unit with particular emphasis on supply chain management.

Test and verify incoming product.

Academy of Court Reporting and Technology Cleveland, Ohio

Human Resource Associate 2010-2011

Review each employee’s paperwork, enter them into HRIS and provide new-hire orientation.

Serve as a contact point for any human resource issues that may develop and work to resolve any such issues prior to the need for any corrective action or performance improvement plans.

Monitor daily the payday payroll system for missed punches, overtime scenarios, edit any deductions, holidays, Rate 2s, enter memo notes, and process bi-weekly pay.

Cleveland Die & Manufacturing Cleveland, Ohio PPAP Coordinator 1999 - 2001 & 2004 - 2006

Gathered information such as material certification, product quality and all other information used in a Production Parts Approval Process (PPAP).

Performed research and various administrative duties.

Coordination of APQP project.

Assembly of PSW/PPAP packages / update & maintain PPAP log.

Internal system auditor.

Customer service relating to APQP activities

Cleveland Die & Manufacturing Cleveland, Ohio

Quality Technician 1998 - 1999

Responsible for preparing production runs.

Conducted first and last piece inspections.

Compiled daily audit reports.

Durox Company Strongsville, Ohio

Quality Technician/Internal Auditor 2003 - 2004

Calibrated instruments and maintained documentation.

Responsible for incoming product inspections, first and last piece inspections.

Involved with picking, packing, shipping and quality assurance on orders.

Internal system auditor

Pragotrade Inc. Cleveland, Ohio

Warehouse Manager 2001 - 2003

Managed the scheduling of the pickup of freight.

Pulled and packed customer orders.

Built and maintained a warehouse for order pulling.

Education:

The Academy of Court Reporting

Associate of Applied Business 2009

Relevant Skills & Experiences:

Worked within QS-9000 and ARP standards.

Software Experience - Excel & Word.

Working knowledge of calipers, micrometers, and various types of gauges.

Tow motor certified from Clark.



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