Quality Assurance Customer Service
Resume:
LEO JAMES BURDEN
Fairview Park, Ohio 44126
Objective:
To obtain a position where I can utilize my experiences, expand my abilities, and face new challenges. A motivated team player, who will contribute to the future success of a company.
Experience:
Vendors Exchange International Cleveland, Ohio
Quality Assurance Specialist Present
Work in conjunction with purchasing, engineering, and production support personnel to drive design and process improvements across assigned products.
Define the product quality requirements and quality control plan.
Implement and maintain standardization of procedures across the business unit with particular emphasis on supply chain management.
Test and verify incoming product.
Academy of Court Reporting and Technology Cleveland, Ohio
Human Resource Associate 2010-2011
Review each employee’s paperwork, enter them into HRIS and provide new-hire orientation.
Serve as a contact point for any human resource issues that may develop and work to resolve any such issues prior to the need for any corrective action or performance improvement plans.
Monitor daily the payday payroll system for missed punches, overtime scenarios, edit any deductions, holidays, Rate 2s, enter memo notes, and process bi-weekly pay.
Cleveland Die & Manufacturing Cleveland, Ohio PPAP Coordinator 1999 - 2001 & 2004 - 2006
Gathered information such as material certification, product quality and all other information used in a Production Parts Approval Process (PPAP).
Performed research and various administrative duties.
Coordination of APQP project.
Assembly of PSW/PPAP packages / update & maintain PPAP log.
Internal system auditor.
Customer service relating to APQP activities
Cleveland Die & Manufacturing Cleveland, Ohio
Quality Technician 1998 - 1999
Responsible for preparing production runs.
Conducted first and last piece inspections.
Compiled daily audit reports.
Durox Company Strongsville, Ohio
Quality Technician/Internal Auditor 2003 - 2004
Calibrated instruments and maintained documentation.
Responsible for incoming product inspections, first and last piece inspections.
Involved with picking, packing, shipping and quality assurance on orders.
Internal system auditor
Pragotrade Inc. Cleveland, Ohio
Warehouse Manager 2001 - 2003
Managed the scheduling of the pickup of freight.
Pulled and packed customer orders.
Built and maintained a warehouse for order pulling.
Education:
The Academy of Court Reporting
Associate of Applied Business 2009
Relevant Skills & Experiences:
Worked within QS-9000 and ARP standards.
Software Experience - Excel & Word.
Working knowledge of calipers, micrometers, and various types of gauges.
Tow motor certified from Clark.
Contact this candidate