Business Analyst/QA
Resume:
A.Vijaya Kumar +91-782*******
*********@*****.***
PROFESSIONAL SUMMARY
• More than 4.8 + years of IT experience which includes in-depth technical knowledge in the following areas - Installation, Configuration and administration of Netcool Omnibus 7.2.1, 7.3, Netcool WebTop 2.2, NetcoolWebGUI7.3, Netcool Impact 5.1and Different Functionality of Probes
• Have been involved in End to End Fault Management Solution Implementation which includes requirement gathering, writing Test Plans, High level Design, Low Level Design, Development, Testing, Deployment and Maintenance
• Good experience in performing intermediary administration and high end user tasks in Solaris OS 9, 10 and Linux 5
• Good experience in Database (SQL queries & PL/SQL) and Perl/Shell Scripting
• Good experience in writing Netcool Configuration files, Probe rules (SNMP and Non-SNMP), automation scripts like Triggers, external Procedures and etc.
• Excellent communication and presentation skills
• Good Team Player, well coordinated and task oriented
TECHNICAL SKILLS
Operating Systems Sun Solaris 9,10, Redhat Linux 5 , Windows XP, Windows 2003 server
Enterprise Network Management (IBM Tivoli) Tivoli Netcool Suite:
• Netcool Omnibus V7.2.1 ,7.3
• Netcool WebTop V2.2,WEbGUI 7.3
• Network Manager 3.7
• Netcool Impact V5.1
Programming Language Shell scripting, Perl scripting, C, C++,C#, PL/SQL,
Database Oracle, Sybase, MySQL
Trouble Ticketing System Ericsson Resolution Remedy System
Utilities MIB2Rules, Netcool IDE, WinScp, Putty, TrapGen
PROFESSIONAL EXPERIENCE:
I. Currently Working in Alcatel-lucent India Pvt Ltd as Lead Engineer at Bangalore (Aug 2010 –Till date)
Client Telstra – Australia
Role Senior Engineer
Organization Alcatel – Lucent India Pvt limited
Tools, Hardware , Platforms and Technologies used Netcool OMNIbus 7.1 and WebTop 2.0, LINUX, Solaris
Duration 2 Month
Team Size 3
Description 3-tier architecture of Netcool Suite of Products is implemented to Provide Fault Management Solution.
Trouble-shooting the real-time Issues raised by the customer.
Configured regular expressions in the rules as per the requirements
Been part of Project Handover to the Customer
Client TransPower – New Zealand
Role Senior Engineer
Organization Alcatel – Lucent India Pvt limited
Tools, Hardware , Platforms and Technologies used Netcool OMNIbus 7.1 and WebTop 2.2, LINUX, Solaris, Alcatel-Lucent PrM8920(Trouble Ticketing tool), HPBackup,
Duration 2 Month
Team Size 3
Description Maintaining the Netcool architecture with multiple third party tools integrated like (Alcatel-Lucent PrM8920, Cramer, and Oracle).
Trouble-shooting the real-time Issues raised by the customer.
Developing the (Mttrapd, 5620 SAM, alcatel OS-OS)probe rules file according to the Customer requirements
II. Company name (Ericsson India Private limited) (May 2009 – July 2010)
PROJECTS PROFILE:
Client Ericsson Global Services Center
Role Solution Integrator
Organization Ericsson India Pvt limited
Tools, Hardware and Technologies used Netcool OMNIbus 7.2.1, Impact 5.1 and WebTop 2.2, LINUX, CGI Perl Scripting, Impact Web services
Duration 3 Month
Team Size 4
Description Tivoli Netcool Suite is being implemented to provide single Fault Management Solution for all the Ericsson Customer networks globally.
One Logical MSDP FM System (OneFM) solution, based on IBM’s Tivoli Netcool product suite, will interact with all the three HUB NOC’s of Ericsson.
OneFM Netcool solution is built on 3-Layer architecture, Presentation, Aggregation and Collection Layers.
The horizontal integrations include the interface with other MSDP Tools like Ericsson Resolution, Generic Operation Reports, and Network Inventory Management etc. using the standard open interfaces.
Customer Integration with OneFM solution over Different Functionality of Probes
Netcool Probe Ericsson OSSRC(CORBA)
Clients Integrated in OneFM solution Etisalat, Tele Danemark Communications, Seanet, Baraka, Aircel, Warid
Role Solution Integrator
Organization Ericsson India Pvt ltd
Description Ericsson implemented a Fault management solution for Tele Danemark Communications network through Ericsson OSSRC probe which is installed on the separate server between the Ericsson Operation and Support System Radio and Core (OSS-RC) Element manager for the Ericsson 3G core network and OneFM system. The Probe for Ericsson OSS-RC connects to Element Manager using the standard CORBA interface and forwarded to OneFM system. The received real time Alarms are processed, Filtered and Displayed in a Customer Page created in Webtop GUI. Using Command line interface Downward and Upward Acknolwdgedgment is Configured to view in Element Manager
Netcool Probe HPNNM NV7 probe
Clients Integrated in OneFM solution Etisalat, Warid Bangladesh, Mobistar
Role Solution Integrator
Organization Ericsson India Pvt limited
Description Ericsson implemented a Fault management solution for SEANET network through Ericsson OSSRC probe which is installed on the separate server between the Ericsson Operation and Support System Radio and Core (OSS-RC)
Element manager for the Ericsson 3G core network and OneFM system. The Probe for Ericsson OSS-RC connects to Element Manager using the standard CORBA interface and forwarded to OneFM system. The received real time Alarms are processed, Filtered and Displayed in a Customer Page created in Webtop GUI. Using Command line interface Downward and Upward Acknolwdgedgment is Configured to view in Element Manager.
Netcool Probe Mttrapd SNMP probe
Clients Integrated in OneFM solution Zain, Nextel, Warid Bangladesh, Mobistar, Ericsson (Sweden)
Role Solution Integrator
Organization Ericsson India Pvt limited
Description Ericsson Implemented a Fault management solution for Mobistar-Belgium Network through a HuaweiT2000 Probe which was installed on a separate server between the HuaweiU2000 EMS server and OneFM (Ericsson Netcool) System. The Probe for HuaweiT2000 probe connects to HuaweiU2000 EMS using the standard CORBA interface. The probe then resynchronizes and acquires the alarms currently stored in the Element Manager. Master and Slave EMS are configured at the probe level to receive alarms whenever the Master EMS is Down. The received real time Alarms are processed, Filtered and Displayed in a Customer Page created in Webtop GUI.
Netcool Probe Syslog Probe
Clients Integrated in OneFM solution Ericsson (Sweden)
Role Solution Integrator
Organization Ericsson India Pvt limited
Description Ericsson Implemented a Fault management solution for ETISALAT Network through a Two Ericsson OSSRC Instances and HP NNM probe which was installed on a separate server between the Ericsson OSSRC and HPOV NNM EMS server and OneFM (Ericsson Netcool) System. HP NNM probe is configured according to the trap generated in at Element Manager. The received real time Alarms are processed, Filtered and Displayed in a Customer Page created in Webtop GUI.
Netcool Probe Huawei T2000 Probe
Clients Integrated in OneFM solution Mobistar – Belgium
Role Solution Integrator
Organization Ericsson India Pvt limited
Description Ericsson implemented a Fault management solution for Baraka network through Ericsson OSSRC probe which is installed on the separate server between the Ericsson Operation and Support System Radio and Core (OSS-RC)
Element manager for the Ericsson 3G core network and OneFM system. The Probe for Ericsson OSS-RC connects to Element Manager using the standard CORBA interface and forwarded to OneFM system. The received real time Alarms are processed, Filtered and Displayed in a Customer Page created in Webtop GUI. Using Command line interface Downward and Upward Acknolwdgedgment is Configured to view in Element Manager.
Roles and Responsibilities:
1) Development:
• Mapping of alarm attributes to Netcool standard format across various Alarm interfaces (SNMP, CORBA, etc)
• Development of SNMP (Mttrapd & Mttrapd_EMS) and Non-SNMP Rules (Corba).
• Installation and Configuration of MtTrapd Probe (SNMP), HuaweiT2000 (CORBA) Probe , Ericsson OSSRC (CORBA) Probe, Syslog Probe,
• Installation and Configuration of Object server and Non Object server Gateways (Oracle gateway)
• Maintaining Gateways – approx 12 gateways exist within enterprise.
• Upgrading Netcool Webtop2.2 to Netcool WebGUI 7.3
• Create custom automations like Upward acknowledgement and unacknowledge alarms, inserting new alerts on specified criteria, etc
• Create context sensitive tools, restriction filters, users, roles and other Netcool/Administration tasks
2) Working with Alcatel-Lucent Problem Management Resolution Trouble Tickets
• Understanding the tickets and scope of the tickets.
• Doing root cause analysis, understanding the logs, listing the dependent systems affected and deriving the ticket workflow plan.
• Raising the change requests for making necessary modifications when necessary.
• Routing the trouble tickets to the correct queue or closing the ticket with the necessary information and attachments.
3) Maintenance Activities:
• Maintaining the Netcool Object Server, Probes, gateways, Netcool Impact Server, and Netcool WebTop servers
• Customizing views, filters, restriction filters as requested by NOC
• Customizing Probe rules incase of Network upgrade, changes in NOC requirement etc
4) Documentation and process:
• Involved in Writing Low-level Design document, Technical Specifications, Interface Specification and Deployment Guides
• Conducting Demos and training of Netcool Solution to senior management, NOC Personnel, new recruits etc
• Create PowerPoint Presentations and Troubleshooting Documents
EDUCATIONAL QUALIFICATION
Qualification Institution Year of passing % of marks
B.E (CSE) P.M.R Information Technology
(Anna University) 2002 -2006 64
HSC St.John’s Matriculation Higher Secondary School 200*-****-**
X STD St.John’s Matriculation Higher Secondary School 1999-2000 58.09
III. Company name (Doli Systems Private limited)
Client First Internet Systems
Role IT Specialist
Organization Doli Systems Private limited
Location Chennai
Duration 2.3 Years
Description The work involves service level management system that delivers real-time and centralized monitoring of Complex networks and IT domains
Roles and Responsibilities:
Description:
• IBM Tivoli Netcool OMNIbus 7.0 Installed and Configured in Red Hat Linux ES 4.0, Windows 2003 server.
• Setting Up in Fail over & Fail back for Omnibus V7.2 Using Bi-directional Gateway.
• Experience in Installing and Configuring, Object Server, License server, NCSM, Probes, and WebTop 2.0, Impact.
• Installed and configured Netcool/Precision IP V3.6 to discover Layer 2-3 Physical devices Connected to the network and real-time information on logical network connectivity.
• Monitoring, Analyzing and Trouble shooting Network and Software Failures
• Documented procedure for installation, configuration and implementation of Netcool Product suite.
• Experience in Test Server - IBM Tivoli Network Manager IP v3.7 Installed & Configured to collect and distribute layers 2-3 network data and build and maintain knowledge about physical and logical network connectivity.
Personal Details:
• Date of birth : 21.05.1985
• Father’s Name : D.Arumugam
• Mother Name : A.Pushpa latha
• Passport Number : G0051510
• Phone number : +91-728*******
• Place of Birth : Chennai
• Job Location : Bangalore
• Email ID : *********@*****.***
• Nationality : Indian
• Gender : Male
• Marital Status : Single
• Languages known : English & Tamil
• Permanent Address : No:35 ,Radha Krishnan road , Ramakrishna Nagar,
Alwarthiru nagar, Chennai 600087.
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