Customer Service Marketing

Location:

Posted:

April 01, 2012

Christopher J. Meyers

******@*****.*** (cell) 484-***-****

EDUCATION

The Pennsylvania State University Bachelor of Science in Business Management, Concentration: Marketing/Management Graduated: August 2008

EXPERIENCE

Marketing Assistant/Surveyor: 2006 - 2009

Genna Communications, Allentown, PA

- Assist with and Analyze Regional Transportation Study surveys

- Complete and fulfill a variety of marketing and data input tasks

- Proof and update schedules for LANTA website

- Input extensive data work including all route schedules data for Sched 21

- Work on tasks assigned by Director of Operations: filling, data entry etc.

Technical Assistant/Lead Supervisor: 2002 - 2006 & 2009 - 2011

Lehigh and Northampton Transportation Authority, Allentown, PA.

- Assisted in Customer Service/Marketing answering telephones

- Aided Operations with Security Systems and the closed circuit camera system

- Monitored and Maintained Networked Systems in Operations, Marketing, and Accounting

-Installed, added, and upgraded more computers to the network when necessary

- Created and Implemented updates for ATMS (Automated Transit Management System)

- Lead and Managed a team of 3 to collect geo-code information on new and old bus stops

Radio DJ/MC: April 2005 - April 2009

90.3 WXLV, Lehigh Carbon Community College sponsored Radio, Schnecksville, PA. 88.1 WDIY, a division of National Public Radio (NPR), Bethlehem, PA.

- Work as a MC and provide a wide variety of alternative rock music on Friday Nights

- Work as an Ambassador to WXLV for events such as Musikfest

TECHNICAL ABILITIES

Working knowledge with the following applications and programs:

- Microsoft Office Suite: Word, Access, Excel, Powerpoint, Outlook, Publisher

- Open Source Software: Open Office Writer, Database, Presentation, Spreadsheet, NeoOffice, and email client evolution

- Familiar with HTML and web design using: Microsoft Frontpage, Macromedia Dreamweaver, Macromedia Fireworks, Adobe Photoshop

- Familiar with Unix, Linux, and Mac OSX (Tiger, Leopard, Lion) based operating systems

LEADERSHIP QUALITIES

Penn State University

PSU Ambassador 2006-2009

Served as a campus tour guide for prospective students and their parents Assisted the University staff in public relations efforts

Nittany Lion Mascot: September 2007 - December 2010

Pennsylvania State University Lehigh Valley, Allentown, PA.

- Create a fun, cheerful atmosphere

- Help cheer up children patients at Lehigh Valley Hospital

- In a variety of parades

- Participate in rallying fans at sporting events