Customer Service Rep

Roxanne Broten

**** *********** **.

Janesville, Wisc. 53545

Home 608-***-****

LIVEOPS, INC. APRIL 2007-DEC-2011

JANESVILLE, WI. 53545

1-800-***-****/800-***-****

I WAS AN INDEPENDENT CONTRACTOR W/LIVEOPS. I HAVE MY 1099 FORMS & INVOICES AS PROOF OF EMPLOYMENT

*CSR/Inbound and Outbound calls for Infomercials, (70-150 Calls a Day), TV Ads/Spots in the USA.

*Some of the Campaigns..Humira Ins., Met Life, Diabetes Care Club, Power Juicer, P90X, Rich Dad Stock, & Much More.

*Receiving Inbound calls for orders, and taking CC numbers for purchases, Upselling for other products.

*Being well educated about Products & keeping Personal information Confidential.

*I have had many Web Seminars and quizzes to be able to do this work.

Not enough Contract leads and Hours. I am looking for a w@h position with more hours.

UNIQUE DATA CENTER AUG. 2002- FEB. 2007

1001 US Hwy 14 East

Janesville, WI 53546

608-***-****

*Data processing of College Address/Applications.

*Process student applications, in a timely manner.

*Meeting strict deadines in VERY important in this position.

*Speed, Accuracy, Discipline, are crucial.

Quit with notice. (EMERGENCY SURGERY)

TRIPPIN THRU TIME COLLECTIBLES MAY 1998-JUNE 2002

425 S. MAIN ST

JANESVILLE, WI 53545

608-***-****

*Owner Operator of Antique & Collectible Store.

*Helped many Customers everyday.

*Ordered all supplies for the Store.

*Cashiering & Bookkeeping.

Sold the Business.

INWAVE, INC. AUG. 1993-APRIL 2000

29 W. MILWAUKEE ST.

JANESVILLE, WISC. 53547

608-***-****

*Customer Service Rep./Head Supplier.

*Answered Telephones , Taking CC orders, Inbound/Outbound calls.

*Head Mailer for Company, (was trained at Postal Seminar, did all bulk mailing).

Laid Off.

SKILLS:

TYPING 50-55 WPM/TEN KEY

MICROSOFT WORD, WINDOWS XP, SOME EXCEL SPREADSHEET WORK, Web X Conference Calls.

RECEPTIONIST/SWITCHBOARD OPER./CUSTOMER SERVICE REP./CALL CENTER.

DATA ENTRY, 14,000 KSPH (50 WPM), PURCHASE ORDERS.

PEOPLESOFT, SAP

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