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Mia Keller

Location:
United States
Salary:
$30,000-$60,000
Posted:
April 09, 2009

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Resume:

256-***-****

*********@*****.***

*** *** **** ***

Auburn, AL 36832

EDUCATION:

Auburn University; Auburn, AL

Bachelor of Arts in Political Science; May 2009

Concentration in Public Law and Conflict Resolution

EXPERIENCE:

Auburn University Office of Information Technology

Customer Service Employee; April 2008 - Present

*Provide immediate assistance relating to technical computing questions by the students and faculty of Auburn University

*Assisting clients with issues relating to telecommunications and software problems over the phone and face-to-face.

*Referring and routing clients to specialists within the Office of Information Technology in order to assist their needs in the more proficient way possible

*Cataloguing all assistance given to each client into a computer database, total number of clients helped: 1,243.

*Training new IT employees

Auburn University Annual Fund; Auburn AL

Telemarketing Representative; June 2005 - October 2005

*Contacted Auburn University Alumni via telephone in order to procure funds for the Auburn Alumni Association’s Annual Fund

*Cataloguing all assistance given to each client into a computer database

*Raised a total of $3,667 for Auburn University’s Annual Fund

ACTIVITIES:

Habitat for Humanity; Volunteering Group Leader - Feb 14, 2009

Hurricane Katrina Relief Effort; FEMA Volunteer - March 2006

Auburn Humane Society; Volunteer - 2004

KEY SKILLS:

Verbal & Written Communication, Interpersonal Relations, Teamwork,

Strong Work Ethic, Competitive and Energetic, Initiative, Creative & Critical Thinker, Organized & Goal Oriented, Windows XP/Vista, MS Word, Excel, PowerPoint, Internet & E-Mail

References Available Upon Request



Contact this candidate