I have Xerox sales training & Disney customer service training.

Objective:

To develop my career with a quality organization and gain greater professional experience. I am interested in public relations and marketing – both fields in which I thrive both personally and professionally. I enjoy and accept the challenges of effective communication and naturally maintain a comfortable environment for my customers. My experience demonstrates a profitable and proven record of success. I am an outgoing and friendly person and my energy is translated into all that I do. My commitment and dedication, coupled with my business knowledge and organizational skills would be a great asset to your company.

Experience:

2005- September 07

Consolidated Resorts, Las Vegas NV

Closing Officer / Sales Agent / Sales facilitator/ Presenter with sales of over $2,700 volume per guest§ Maintaining product identity during a volatile time in the market. Customer service with emphasis on developing relationships, staying in touch with my clients and having my service evaluated.

2001-2005

Westgate Vacations; Orlando FL, Las Vegas NV

Director of Closing Department/Closing Officer. Supervision of the Closing Officers, Scheduling, Training, Payroll, Monthly Reports, Composition of required Legal documentation for closing of deals. Team development with the Sales Director and Regional Sales Manager. Timeshare Sales, Customer service, providing tours, selling and closing sales of $15,000.00-$40,000.00 per guest.

1998-2001

Xerox Business Services, Orlando FL

Product Specialist / Sales & Marketing Representative. Team member for international marketing campaign. (EPCOT CENTER). Promotion of brand name service products at Walt Disney World EPCOT. Sales demonstrations/group presentations, creation and execution of marketing presentations. Direct Marketing to new accounts, customer service maintaining and servicing existing clients

1993-1996

PolyGram Group Distribution, Greenbelt MD

Promotions Associate (Music/ Entertainment). Coordination and facilitation of promotions engagements in retail music, outlets and radio broadcast stations. Development of publicity programs for artists. Scheduling and coordination of promotions concerts for artists. Coordinated with Radio personalities to develop and execute creative contests and promotions.

Education:

1996-1998

Embry-Riddle Aeronautical University (ERAU), Daytona Beach FL

Aeronautical Science Courses included: Meteorology, Aviation, Computer Science, Mathematics, ROTC (Jr. & Sr.), Generals, Japanese, ERAU Radio Personality, Walt Disney Traditions Training, XEROX Business Sales Training (Leesburg, VA), CPR/First Aid Qualifications.

Interest:

Community service, Music, Art, Outdoor activities, Snow Skiing, Strength Training, Running, Tennis, Rollerblading, Travel, Model Planes & Cars, Computer automation, Linguistics.

ACHIEVEMENTS:

Daughters of Zelophehad Board of Directors Non-profit organization dedicated to help abused women and children. Empowering women with education and job skills. Ronald McDonald House Charities (Volunteering and fundraising within the Las Vegas area.)Special Olympics of Nevada (Volunteer)AFAA Personal Training Certification (this certification includes anatomy and kinesiology, Fitness assessment testing procedures and exercise programming in the weight room).Outstanding Sales Sept 2002 (Westgate Resorts)Highest Closing & Highest Full Down Efficiency Nov, 2002 Feb, Mar, April, May June, 2003 (Westgate Resorts)Highest Closing Dec 2002 (Westgate Resorts)YMCA of Metropolitan Washington Service Appreciation Award

Skills:

MS Word, Excel, Access, Power Point, Publisher, Front Page, Windows, Multimedia, 10 Key proficiency, Japanese, Nevada Public Notary, AFAA Certified Personal Trainer

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