RAQUEL FLUG

SAP HR CONSULTANT * - ***- ******* (HOME)

Ontario - Canada

Email: xvwm0l@r.postjobfree.com

PROJECT RELATED EXPERIENCE

● Business process analysis

● Blueprint definition

● Customization of system settings and master data parameters

● Testing prototype environments

● Key user training

● Live system analysis

● Preparation of functional specifications and status report

● Identification of issues

● Quality assurance

● HR systems management

● Definition and evaluation of program developments CAREER SUMMARY

Ms. Souza-Flug is a Consultant with 5 years of experience with SAP HR and 4 full cycle implementations.

During her career, she performed the following tasks: Fit/Gap analysis, design, configuration, testing and training in PA, OM, PD, and PE, Recruiting/e-Recruiting, BEN and ESS/MSS; preparation of test criteria, test scripts and cases; configuration and administration of Solution Manager; upgrading and testing of Training & Events functionality in ECC 4.7/5.0/6.0 versions; identification of business and user impacts during SAP implementations, and development and training management.

Ms. Souza-Flug has a good knowledge of the SAP implementation methodology and is proficient in the configuration and administration of Solution Manager.

PROFESSIONAL EXPERIENCE

08.2010 – 08.2011 St Mary’s Cement (VCNA)

SAP HR Consultant

Rollout implementation for new company of the group for the global template of SAP HR (Scope: PA/OM, Compensation, Training, Payroll interface)

● Responsible for the rollout of SAP HR for the scope above (Requirements gathering, Design, build and deployment) to the new company acquired in US (Apply Global template to);

● Support for SAP HR (PA/OM, Benefits, Compensation, Payroll Interface)

● End user training;

● Identifying the gaps between VCNA and the global template; Propose end user training;

● Interface between Global team and VCNA;

03.2010 – 08.2010 Gerdau, Brazil/US

SAP HR – GT Rollout Manager

● Global implementation of SAP HR (Scope: PA/OM, ECM, Talent Management, Global Mobility, LSO, E-recruiting)

● Defining solution architecture

● Leading large scale application build, test, and deploy activities

● Participation of workshops for Personal Administration, Organization Management, Global Mobility, Definition of Global Job Catalog, Training and Development (LSO) .

● Integration with the other streamlines leaders (alignment of methodology, integration of modules, technology and solution).

● Responsible for staffing, scheduling and monitoring (Onshore and Offshore teams)

● Detail planning of the Preparation and Blueprint phase.

09.2009 – 03.2010 Alcatel-Lucent, Canada

SAP HR Consultant – PA/OM Team Leader

● Global implementation of SAP HR as system of record

● Responsible for QA in India phase, gap analysis, design documentation, configuration, testing cycle and deployment, knowledge transfer and couching for offshore team during India deployment

● Work together with Solution architecture team in analysis and design for new release of Global Template and standard countries implementation; fit/gap analysis and design for EMEA (South Africa, Slovakia, Czech Republic, Tunisia and Morocco) and APAC countries (China, Japan, South Korea, Thailand, Hong Kong, Indonesia, Sri Lanka, Cambodia, Bangladesh, Vietnam and Philippines; lead off shore team for configuration, testing cycle and deployment phase; status report and quality assurance

09.2008 – 09.2009 Alcatel-Lucent, Canada

SAP HR Consultant

● Global implementation of SAP HR as system of record

● Senior member of the global OM/PA configuration team

● Assist and perform problem solving during UAT testing of pilot countries (Singapore, Brunei, Malaysia and Egypt)

● Responsible for requirements gathering, fit/gap analysis, configuration, testing cycle and implementation of OM/PA for CALA countries (Mexico, Puerto Rico, Costa Rica, Jamaica, Dominican Republic, Guatemala and El Salvador)

● Assist in requirements gathering for interfaces for CALA countries

03.2008 – 05.2008 Convergys S/A, United States

SAP HR Consultant – Team Leader

● Manage interfaces requirements for LATAM and EMEA (Payroll, Benefits, PA, OM, PD) with offshore team for functional specifications documents

● Lead interface functional analysts team

01.2008 – 03.2008 Accenture Do Brasil LTDA, Brazil

SAP HR Consultant – Team Leader

● Configure performance evaluation on ECC 6.0, Solution Manager, SAP Portals, ESS/MSS for performance management functionalities

● Lead functional analysts team

03.2007 – 12.2007 Accenture Do Brasil LTDA, Brazil

SAP HR Consultant – Team Leader

● Analyze and define business blueprint for HR OM, PA and PD

● Lead of HR analysts team

● Design and configure PM, Recruiting, Performance Evaluation and Training & Event Management functionalities

● Tests and user acceptance testing

● Prepare specifications

● Identify issues and providing recommendations for solving such

● Train end-users

01.2007 – 03.2007 Accenture Do Brasil LTDA, Brazil

SAP HR Consultant – Team Leader

● Analyze and define business blueprint for HR OM, PA and PD

● Lead HR consultants team

● Configure Recruiting, Performance Evaluation and Training & Event management functionalities

● Prepare specifications

● Identify issues and provide recommendations in solving such

07.2006 – 10.2006 Accenture Do Brasil LTDA, Brazil

SAP HR Consultant

● Analyze and define business blueprint for HR OM, PA and Travel Management

06.2006 – 07.2006 Accenture Do Brasil LTDA, Egypt

SAP HR Consultant

● Usability GAP analysis in PA, interface with Payroll systems and OM training in SAP HR

03.2006 – 05.2006 Accenture Do Brasil LTDA, Brazil

SAP HR Consultant

● Train system analysts and key users on PD (qualifications catalog, training catalog, development plans)

02.2005 – 02.2006 IBM Do Brasil, Brazil

SAP HR Consultant

● Business process analysis (PA)

● Configure master data (PA)

● Prepare qualifications and training catalog (PD)

● HR processes definition using Solution Manager

01.2004 – 08.2004 Getronics, Brazil

Business Consultant

● Direct performance on intern’s selection and recruiting

● Structure all training and intern development processes as behavior training instructor coordinator of technical/specific training

● Coordinate client’s contracts

12.2003 – 04.2004 Zera Integradora de Sistemas LTDA, Brazil

HR Consultant

● Manage and lead full recruitment cycle process

● Collaborate with HR Manager and HR Generalists in ensuring HR services and programs support

01.2003 – 08.2003 PL Alcoran Informatica LTDA Brazil

HR Consultant

● Offer counseling and assistance in resolving employee relations issues

● Assist in implementing HR initiatives such as talent management reviews, annual salary planning, and performance plans

● Lead and co-ordinate career fairs

● Deliver training programs and presentations for employee orientation and induction programs

● Identify and suggest methods for facilitating change implementation

● Manage HRIS data requirements

08.2001 – 07.2002 Impactools Consult. Em Informatica LTDA, Brazil

HR Manager

● Partnering with Management and team in developing and implementing strategic HR initiatives

● Lead key HR processes (staffing, organizational design, leadership and employee development, compensation planning, leadership coaching and performance, potential and positions management, employee-related health and safety issues)

● Ensure updating of HR policies and processes

● Offer guidance and leadership of business regarding HR interpretation and compliance

● Identify, select, onboard and retain world-class talent

● Implement appropriate communication tools and systems

● Define HR tools, systems and processes

01.2000 – 07.2001 Planum Technologia Empresarial, Brazil

HR Manager

● Partnering with Management and team in the development and implementation of strategic HR initiatives

● Lead key HR processes (staffing, organizational design, leading and employee development, compensation planning, leadership coaching and performance, potential and positions management, employee-related health and safety issues)

● Ensure updating of HR policies and processes

● Offer guidance and leadership of business regarding HR interpretation and compliance

● Identify, select, onboard and retain world-class talent

● Implement appropriate communication tools and systems

● Define HR tools, systems and processes

12.1995 – 01.2000 5tech Soluçoes em Tecnologia LTDA, Brazil

Business Analyst

● HR processes (recruiting, training & event management, benefits)

● Interface with IT area in gathering and documenting business requirements for HR project

11.1994 – 12.1995 CPM Sistemas LTDA, Brazil

HR Assistant

● Support HR team in benefits, personnel information, recruiting and training management

SPECIALIZED SKILLS

● SAP PA/PD/OM modules

● SAP Training & Event Management

EDUCATION

MBA in People Management

Fundacao Getulio Vargas, Rio de Janeiro, Brazil

Degree in Psychology

Universidade Metodista de Sao Paulo, Sao Paulo, Brazil

LANGUAGES

English, Portuguese, Spanish (basic)

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