Project Manager Sales
Resume:
** *********** ** ******** * Piscitelli 914-***-****
Ardsley, NY 10502 xvt7s3@r.postjobfree.com
SUMMARY
Over 15 years experience in Telecommunications and Information Technology, Project and Product Management, website / software / ecommerce development, business and sales techniques for various industries including technology, education, automotive, consumer products, healthcare, hospitality, and construction. International and domestic experience with manufacturers to develop business, purchase and deploy products, reduce cost and streamline processes. Managed up to 15 employees and consulting teams to successfully accomplish projects from initiation to completion.
Profile
• Experience in stakeholder management, team management, risk mitigation, and vendor management.
• Managed Microsoft Internet hosting environments, telecommunications, networking, software / website development and E-Commerce projects
• Successfully managed International manufacturers, vendors, and distributors to create new products for National distribution
• Experienced in system analysis, creating technical specification documents, planning, budgeting, estimating, and coordination infrastructure build-outs
• Strong knowledge of business development, sales, and marketing techniques
• Educator/Instructor experience for software and hardware implementations
• Completed Project Management Professional (PMP) Exam Preparation course and preparing for exams
PROFESSIONAL EXPERIENCE
Curry Corporation Scarsdale NY 9/2010 – Present
Internet Operations and Sales Manager
• Building a Business Development Center / Internet Sales Department
• Increased sales from 2% to 11% in a four months by developing and implementing new sales processes, Internet marketing / social media techniques, and a statistics analysis plan
• Primary contact for all matters related to the Internet Department
• Educating existing staff on sales, social networking, and Internet sales techniques
• Managing a team of Internet sales consultants and collaborate with vendors to improve Internet sales and customer service in all departments
• Managing merchandising, inventory, and Internet sales leads utilizing ADP, Cobalt, DealerTrack AAX, GM Dealer World, Autotrader, DealerRater, and Google Analytics
• Generating weekly sales and Internet reports to track and measure ROI, lead success rates, website statistics, social networking, advertising, and the success of new processes
BlackBoard Inc. Phoenix AZ 5/2010 – 7/2010
Project Manager (Contract)
• Managed software implementations and upgrades for 180 clients to achieve PCI Compliance before deadline
• Conducted daily project tracking, status reports, risks and action items
• Focused on client relations and gathering pertinent information from clients for technical staff to configure systems
• Managed technical staff and supported issues between clients, Blackboard Inc, and Sequoia Retail Systems Inc.
• Configured Blackboard Community and Payment Gateway Systems
B*Evolved Inc., Phoenix AZ 7/2003 –2/2010
• Responsibilities included all aspects of stakeholder management, team management, risk mitigation, and vendor management.
• Managed telecommunications and software installations, $120K budgets, manpower, project status, and milestone reporting for multiple Valley of the Sun YMCA new construction projects
• Globally coordinated North American, Asian, and Canadian companies to develop one of the first client / server based multimedia presentation, communication, and video archiving systems used in Arizona schools
• Managed a virtual consultant team through the Software Development Life Cycle (SDLC) in Phoenix, New York, and Italy to complete a bi-lingual American Agip Co. Inc., Eni Company E-commerce website while adhering to quality control specifications utilizing Agile methodology
• Refined and developed a new cost effective process for shipping and receiving patient biopsies with use of video and bar code recording devices. Integrated the system with existing network architecture for Caris Diagnostics
• Spearheaded project to prevent vandalism and burglary by designing and deploying a wireless point to point infra red outdoor alert system. The system also integrated with wireless alarm monitoring for Sun Village Community Association (SVCA)
• Simultaneously managed over 50 infrastructure installations of networking, telecommunications, security, surveillance, and card access equipment for the hospitality and housing industries
Applied Digital Solutions, Millwood, NY 6/2001-7/2003
Business Application and Web Development Manager
• Created barcode and scanning system for use in the automotive industry. The system significantly lowered costs and streamlined how automobiles are loaded and accessed from the national sales database in New York
• Liaison between stakeholders, .NET development teams, and consultants
• Managed Microsoft hosting environment and a team of .NET Internet Developers though the Software Development Life Cycle (SDLC) for over 100 web sites and E-Commerce solutions utilizing Agile methodology
Franklin Health / Personal Path Systems Inc., Upper Saddle River, NJ 1/1999 - 5/2001
Project Manager and lead Internet designer for drug to drug comparison system and company intranet
• Managed company intranet development project which coordinated department executives, local merchants, and over 200 employees
• Collaborated with Doctors, Medical Writers, Lawyers, Content Management and Quality Assurance staff to develop drug to drug comparison applications for terminally ill patients
• Directed presentations and workshops to educate staff on how to utilize the company intranet
EDUCATION, TRAINING, AND CERTIFICATIONS
• PMP Exam Preparation Course: Project Management Professional (PMP) Exam Preparation course given by the PMI Phoenix Chapter at the University Of Phoenix, Hohokam Campus.
• Arizona State University: Bachelor of Liberal Arts degree comprised of mid-level IT and business management. Focus on Project Management and Computer Science.
• Westchester Community College Associates of Applied Science in Marketing and Fine Arts
• Arizona Low Voltage License
• Certified GE Professional
TECHNICAL SKILLS: Software Development Life Cycle (SDLC), systems architecture, network administration. Microsoft Internet hosting and development environments, desktop support, wireless networks, low voltage communications systems, interface design, Internet Marketing, T-SQL Database, IP telephone systems, Microsoft Office, SEO, CCTV , TCP/IP, HTML, JavaScript, ASP, .NET, Photoshop, Illustrator, security & card access systems, IP cameras & software, QuoteWerks, VPN / RDP, MS Office, MS Project, Webex, Google Analytics
AWARDS & RECOGNITION:
• Spotlighted in AZ Business Magazine 2010
• Featured in Greater Phoenix Chamber of Commerce Newspaper for developing custom technology solutions for customer relations and business services
• Featured in Arizona Business Journal for two Consecutive Years for developing cutting edge technology products for business
• Interviewed on KFNN Radio, The Bill Heywood Show for developing new multimedia products and services for business development
ADDITIONAL EXPERIENCE AND SKILLS
• Prepared and presented educational seminars to colleagues on new systems and processes
• Developed policies to streamline customer support and sales processes
• Supported and educated customers about new products, services, and upgrades for their company
• Teacher and mentor – Al Collins Graphic Design School
• Highly motivated and able to solve problems with sound professional judgment
• Accustomed to fast paced-environments handling multiple jobs and meeting deadlines
• Ability to stay on cutting edge by continuing education on new technologies
Professional References:
Mike Koo
Black Board Inc.
IT Operations Manager
Martin Kenny
Curry Auto Group
Internet Representative
Adam Gueli
McKinsey & Co.
Systems Engineer
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