Customer Service Manager

Traylisha R. Dearman

*** ****** *****

Carson City Nevada, 89705

775-***-****

Objective: To find employment to utilize my skills I already posses and to learn new skills to benefit my employer and myself. I meet deadlines, and I work well under pressure. I am a team player, and can work well alone.

Skills: *Customer Service *Computers Microsoft Office

``````````` *Phones Multi-Lines Microsoft Excel

*Fax Microsoft Outlook

*Scheduling Email

*Payroll (QuickBooks) E-Clinical Works

*EOM statements *Advertising

*Billing

*Cash Handling

Previous Employment:

Sierra Neurology 2006-2010 Office Manager

Duties: All aspects of the Office, Phones, Scheduling, Payments,

Customer Service, Check In/Out, Emails, Fax, Office-to-Office Relations.

Reason For Leaving: Doctor relocated to Las Vegas

US Auto Title Loans 2004-2006 Assistant Manager/Manager

Duties: All Office procedures, Approve Loans, Money disbursement, Assistant Manager of Carson Office, Manager of Reno Location.

Reason for Leaving: Not Enough Work

Comstock Home and Hearth 2002-2004 Office Assistant, Sales

Duties: Phones Scheduling Installations, Sales of Stoves, Data Entries

Reason for Leaving: Company Downsizing

References:

Sheila Ross Previous Co-Worker 775-***-****

Shonna Muscott Employment Friend 775-***-****

Heidi Vernon Previous Co-Worker 775-***-****

Jennifer Hall Friend 775-***-****

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