Administrative assistant, Customer service, Case manager

Tina Drew

**** *. ********** #*

Chicago, IL **637

773-***-**** Home

630-***-**** Mobile

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OBJECTIVE:

To obtain a position in a customer relation setting that will allow me to utilize my interpretive, communication and personality skills, which are commensurate with my knowledge and experience in the corporate sector.

ACCOMPLISHMENTS:

Ten years experience in customer relations, consisting of data entry, corporate phone systems and dispatching alone and as part of a team, goes beyond organization and directing personnel, maintenance on a consisting level of working with for customer satisfaction to perform at a level to accomplish tasks.

WORK HISTORY:

Housing Authority of Elgin. Elgin IL 60123 2/2006-Present

Section 8 Case Manager (Certified), key holder, customer service, answering multi-phone lines, schedules, typing, filing, contracts, adjustments, complaints, leasing, showings, inspections, briefing, processing, annuals, interims, move-ins, wait-list, and data entry.

Oglesby Management Co. Chicago, IL 60649 2/2005-2-2006

Leasing agent, customer service, receptionist, key holder, showings, typing, filing, answering multi-phone lines, accepting rental payments, complaints, schedules and inspections.

Nick’s Rentals Chicago. IL 60649 1/2003-2/2005

Administrative assistant, receptionist, key holder, trainer, showings, accepting rental payments, payroll, typing, filing, customer service, complaints, answering multi-phone lines, schedules and approvals of units.

S.C.R. Transportation Chicago. IL 60617 4/200*-**-**** Temp

Data entry clerk, customer service, schedules, answering multi-phone lines, dispatching, typing, filing, complaints and payroll.

AJ Wright. Chicago, IL 60619 10/2001-1/2003

Customer service manager, key holder, trainer, layaways, audits, balance drawls, typing, filing, cashier, complaints and schedules.

Goldblatts Department Store.Chicago, IL 60617 1/1989-4/1994

Customer service manager, payroll, key holder, trainer, complaints, schedules, typing, filing, cashier, balance drawls also layaways.

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