Optometry Assistant

**** ******* ****, ********, **. *****•281-***-****•*********@*****.***

Antrineace L. Naulings

Objective

To obtain a challenging position where the full range of my professional abilities, skills, and experience can be utilized, while gaining knowledge and experience in a professional environment.

Experience

Dec.-2008/Present Master Eye Associates Sugar Land, Tx.

Optometry Assistant

 Obtains and records patient’s preliminary case history, maintains records, schedules appointments, performs bookkeeping, correspondence, and filing.

 Prepares patient for vision examination, assists in testing for near and far acuity, depth perception, color perception, and visual field, utilizing ocular testing apparatus.

 Works with patient in vision therapy. Maintains inventory of materials and cleans instruments daily, updating and filing patient records. Instructs patient in care and use of eye glasses and contact lenses.

July-08/Sept.-08-Temp Texas Southern University Houston, Tx.

Customer Service Representative

 Responsible for inputting college applications in a timely manner and applying changes, processing payments of overdue fees.

 Receiving and distributing mail to appropriate personnel, scanning, copying, and filing documents, making inbound and outbound calls.

 Taking direct orders from advisors and maintaining professionalism at all times, maintaining office supplies and orders.

April-08/June-08 PFS Group Houston, Tx.

Customer Service Representative

 Maintain high level of outbound calls daily, also excellent patient relations, responsible for the implementation of enhanced customer service and communication.

 Quote account information to patients and apply changes to accounts such as change of address and phone numbers upon request, and insurance information.

 Process payment history and duplicate monthly statements for patients, reviewed credit history for open accounts.

Sept.-07/April-08 Clear Choice-USA Stafford, Tx.

Receptionist

 Front Desk Coordinator, taking steady calls and transferring calls, created and maintained spreadsheets, documents and files.

 Responsible for inputting customer account information and applying changes and reconciling daily transactions. Generating invoices, performed general accounting functions for collections.

 Maintaining professional, organizational, communication and interpersonal skills and administrative duties such as typing, filing, and faxing documents.

Education

08/05-06/06 Everest Institute Houston, Tx.

Medical Assistant

08/04-05/05 Prairie View A&M University Prairie View, Tx.

Nursing

References

References are available on request.

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