Customer Service Physical Therapist

VICKIE DENISE WROY *** Golden Isles Drive #****

954-***-**** Hallandale, FL 33009

**********@*****.***

LICENSED PRACTICAL NURSE

Hard working, team orientated, and compassionate Licensed Practical Nurse with hospital and clinical training. Efficient individual when it comes to prioritizing tasks and delivering exceptional patient care while implementing patient safety. Very dependable, adapt to any environment, and proficient in following directions/regulations. Incorporate a strong emphasis on patient/family education as well as delivering meticulous care. Very computer literate in Microsoft Office, internet, etc. Highly motivated individual seeking employment within a healthcare setting.

Education/Licensure/Certification

Sheridan Technical Center- Practical Nursing Program Hollywood, FL/ Graduated 2011

Dillard High School- High school diploma Ft. Lauderdale, FL/Graduated 2005

State of Florida LPN license- #PN5199702

BLS, Medications Error/Medication documentation/OSHA, HIV/AIDS/Blood Bourne Pathogens certificate/

C.P.R/First Aid Certified/American Red Cross/Alzheimer

Clinical Rotations- 01/2010-04/2011 (280+hours)

• Memorial Regional Hospital/Joe DiMaggio: performed basic patient care (vitals, injections, meds, trachea care, wound care, ostomy care, etc.)

• Kindred Hospital: performed trachea care to patients on ventilators (suction, dressing change, peg tube feedings, etc.)

• VITAS: performed continuous crisis care to terminally ill patients

• 6 AVENUE CLINICAL IN BROWARD: performed basic patient care (vitals, charting/documentation, collecting specimen, recording lab values, pt room set-up for physicians)

Work Experience

LPN: SOUTH FLORIDA PEDIATRIC HOME HEALTH 10/2011-PRESENT

Supervisor: 954-***-****

• Performed patient care to geriatric/pediatric patients

• Medication administration

• Bathing and care of patients

• Charted and documented activities

• Worked in teams with RNs and Physical Therapist

• Performed passive ROM exercises

LPN/CAREGIVER: VISITING ANGELS HOME HEALTH AGENCY 05/2010-PRESENT

Supervisor: Edith Charpentier 954-***-****

• Performed patient care to geriatric patients

• Medication reminder

• Prepared meals

• Bathing and care of patients

• Charted and documented activities

• Worked in teams with RNs and Physical Therapist

• Performed passive ROM exercises

CONCIERGE: AVENTURA MALL; 10/2007- Present

Supervisor: Jacqueline Ortiz 305-***-****

• Delivering outstanding customer service

• Supervising children in the indoor playground area

• Work in various rewards programs within tourism

• Processing mall gift cards for customers (volume of 1.3 million in sales/year)

• Handle booking reservations for customers

References Available Upon Request

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