****** E *** Road

Wellston OK ***** Cell 405-***-****.

E-mail xv476n@r.postjobfree.com

Rickey Stiles

Work experience 4/2006 – Present Wood Group Pressure Control OKC, OK

Customer Service Specialist/Inside Sales

Enter and maintain sales orders for the Texas Panhandle ($700,000 a month), Oklahoma ($650,000 a month), and Van Buren Arkansas ($700,000 a month)

Organize and Plan the work for the Texas Panhandle, East New Mexico, and Western Oklahoma.

Process sales orders for invoicing.

Quickly respond to customer requests.

Customer relations through phone calls, personal contact, and service.

Manage and maintain adequate inventory to maximize customer service.

Quickly and efficiently handle after-hour calls.

5/2004 – 11/2006 Westwind Wholesale OKC, OK

Operations Manager

Train and manage production and Shipping crews.

Manage inventory, people, and company vehicles to maintain production.

Establish procedure improvements to expedite shipping.

Schedule work for 6 production areas.

Schedule loads to outlying branches.

Meet with the customers to establish priorities.

Prepare daily and weekly reports for the vice president and president of the company.

1/2000 – 12/2003 Osmose Inc. Buffalo, NY

Data Services Field Superintendent

Trained and managed foremen and GIS technicians in OK, TX, and LA.

Managed inventory, people, and 12 company vehicles to maintain production.

Established the Data services project in OK.

Scheduled work for 40 technicians and 8 foremen to complete the project on time.

Scheduled quality checks and rework to maintain a 97% accuracy of data.

Met with the customer to establish priorities.

Established priorities for the OK data services division to meet customer expectations.

Prepared daily and weekly status reports for the regional office and the customer.

3/1999 – 1/2000 Highpoint IVS Carney, OK

Consultant

Established accounting procedures, customer databases, monthly billing cycle, and forms for accounting purposes.

Established equipment requirements and installed all needed equipment.

Established software requirements and setup all need software.

Established a profit generating office for Highpoint IVS.

4/1993 – 3/1999 Cameron Inc. Oklahoma City, OK

Inventory Control / Production Control Senior Planner

Established and maintained Safety Stock levels, reorder points, and lead times based on company policy and product requirements.

Managed a temporary Distribution Center.

Managed inside sales with an average of $2.5 million monthly.

Scheduled production and expedited orders that were running late.

Participated in weekly production schedule meetings to establish a master production schedule for the Oklahoma City facility.

Worked with engineering to establish raw material requirements, corrected Bill of Materials, and to establish acceptable substitutions to expedite deliveries and to reduce the maintained inventory levels.

Prepared daily and weekly status reports for the Plant manager and district offices.

11/1980 – 4/1993 Cameron Inc. Oklahoma City, OK

Management Training

3 years in Assembly and test as a foreman: Scheduling work for 9 technicians to complete orders on time in an efficient manner.

2 years in Shipping as a lead man: Responsible for scheduling trucks, packaging the products, and shipping on time, daily and weekly reports were prepared for Inventory control.

2 years in Inventory control: Responsible for scheduling cycle counts for 3 people and processing the reports from shipping and the cycle counters.

3 years in the warehouse as a lead man: Responsible for the accuracy of inventory stocked and removed for shipping or production, I managed 4 people.

3 years in Receiving inspection: I was responsible for verification of shipments unloaded to material specifications. Processed the paperwork in a timely manner, and dimensional inspection. I managed 3 people.

Skills Microsoft Words People management skills

Inventory management skills Inspection skills

Microsoft Excel Power Point

Windows Window CE

Fast Gate Mobile Bilingual – Spanish (Intermediate)

SAP Syteline 8.0

Education 5/1991 Oklahoma City Community College Oklahoma City, OK.

Computer Science A.A.S. GPA 3.64

3/2009 Ashford University Clinton, IA.

Organizational Management B.A. GPA 3.74

APICS

Supply Chain Management

MRP/CRP

Just in Time

Production Activity Control

Accreditations

Oklahoma State pesticide applicators license

Osmose Safety Certified

Osmose Overhead Inventory Recognition Certified

Osmose Commercial Driver Certified

Osmose Trainer Certified

Awards received Osmose 30,000 hour Safety Award

Osmose 3 year Safe Driver Award

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