Customer Service Sales
Resume:
Nicole Jackson
Detroit, Mi ****9
**************@***.***
Objective:
To secure a full time job in retail management
Skills: Customer Service, Coordinator, Management, Communication Skills (Verbal, written, and listening) and work well in a multi-cultural setting.
Highlights of Qualifications:
• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Instruct staff on how to handle difficult and complicated sales.
• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Employment History:
2/2008-12/2011 Manager, Family Dollar Detroit, Mi
• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
• Plan budgets and authorize payments and merchandise returns
6/2007-11/2008 Crew member, Technicolor Detroit, Mi
• Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter
• Position, align, and secure work pieces against fixtures or stops on machine beds or on dies.
• Build fixtures and displays for local stores
7/2006-9/2007 Activity Coordinator (Volunteer), Oak Point Village Detroit, Mi
• Plan and schedule programming and event coverage, based on broadcast length, time availability, and other factors, such as community needs, ratings data, and viewer demographics.
• Coordinate activities between departments, such as news and programming.
• Direct and coordinate activities of personnel engaged in broadcast news, sports, or programming
9/2005-12/2006 Dinning Room Attendant, Franklin Fountains Southfield, Mi
• Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.
• Wipe tables or seats with dampened cloths or replace dirty tablecloths
• Set tables with clean linens, condiments, or other supplies.
Education:
09/2002-06/2006 Mumford High School Diploma Detroit, Mi
02/2009 Management training program Family Dollar Detroit, Mi
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