Customer Service Years Experience

Michael A. Kerber

**** ******* **.

Lansing, MI *8911

517-***-****

*********@*****.***

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OBJECTIVE

To obtain a position where my strong customer service skills and leadership experience can be utilized to maintain and improve customer satisfaction.

QUALIFICATIONS

• 20 years experience as a meat cutter

• 5 years experience as a manager. team leader

• Experience laying carpet and other types of flooring

• Plumbing skills

SKILLS AND ABILITIES

Leadership: Organized, great listener, patience, versatile, dedicated

Meat Cutter: driving forklift, Wrap, weigh, label and cut meat, ordering, inventory, sanitation

Plumbing: Install pipe assemblies, fittings, valves, appliances, fixtures, using hand or power

Flooring: Roll out, measure, mark and cut carpeting to size, follow flooring sketches, cut around

obstructions, join sections to form tight seam.

EMPLOYMENT HISTORY

Meat Department Team Leader, 07/1996 – 05/2012

Sams Club, Lansing MI

• Cut meat, created orders, inventory control, checked in trucks

• Followed strict sanitation procedures; clean as you go

• Responsible for layouts and resets; neat and organized

• Created department schedule, coached team members

Team Member, 05/1991 – 07/1996

Feldpausch, Battle Creek, MI

• Cut meat, sorted bottles, bagged groceries

EDUCATION

Diploma – basic

Battle Creek Central, Battle Creek, MI

NOTES / OTHER INFORMATION

Versatile, dedicated, loyal, self-starter, fast learner, work well on own and with people

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