Customer Service Sales

Justin Washington

*** ******** **. *********** **, 60490

Phone: 630-***-**** Email: *********@*****.***, ************@***.***

Education:

Bachelor of Liberal Arts and Sciences 2011

University of Wisconsin, Platteville Wisconsin

Eastern Illinois University, Charleston Illinois

Communication Studies, Electronic Media Production

Professional Experience:

FIS Fidelity Information Services July 2011-Present

Department: Card Production Maxsys Operator

• Steady growth in cards produced every month

• Decline in errors every month

• Charged with machine operation

• Produced on average ten-thousand cards daily

• Focused on quality and detail for maximum client satisfaction

• Excelled in attention to detail and muti-tasking skills

Eastern Illinois University Housing and Dining

Position Held: Checker January 2007-May 2011

• Up selling, product promotion, and sales were key components of being a checker

• Responsible for multiple cash transactions a day

• Cash handling & Management skills

• Consistently one of the top checkers from 2007-2011

• Senior checker

• Gained & refined significant knowledge of food service, sanitation, and customer service

• Excellent customer service skills

• Exceptional communication skills

Relevant Skills:

• Customer Service

• Public speaking

• Problem solving

• Service & maintenance

• People Skills

• Multi tasking

• Familiar with multiple computer operating systems

o Windows xp, windows vista, windows 7, Cheetah, Leopard

Activities and Clubs:

Eastern Illinois Track & Field January 2007-May 2010

Four Years on the Track and Field team

Senior Leader, two time repeat team conference champion, third place individual place winner.

S.T.R.O.N.G. MENtouring: January 2011-May2011

Leader to students of color on campus, S.T.R.O.N.G leader

Forum and discussion leader, communities as well as campus services

Up lift and educate young men of color, as well as educate others about people of color

Contact this candidate