Rental Specialist
Resume:
OBJECTIVES
To obtain a position with a reputable company that has advancement opportunities for continued professional growth.
EDUCATION
Pueblo Community College
Present Student Business Management AA 72 GPA Hrs.
EXPERIENCE
Rental Specialist| Zippy Rent a Car
September 2010- Present
General office management duties
Complete rental application process
Correspond with insurance companies regarding payment
Collect delinquent accounts
Answer phones, greet customers & assist with rental problems
Accounts Receivable | PPP Roofing Inc.
August 2009 – September 2010
Billing of completed jobs and track all payments
Collect on delinquent accounts
Input new contract information
Resolve issues with insurance company regarding payment
Correspond with customers regarding job
Collection Specialist | Receivable Management Services
May 2008 | August 2009
Assist customers with general account information
Take payments over phone
Place outbound collection calls
Assess account history and set up payment plans
Assist other representatives with account questions
Loan Assistant | Kim Weiler
August 2007 | May 2008
Perform general office duties
Prepare files for underwriting
Assess client credit history
Obtain employment and other necessary verification documents
Customer Service Specialist | Convergys
July 2005 | January 2007
Record customer information
Take payments over phone
Place inbound product orders
Answer product questions
SKILLS
Communication - Good written and verbal skills.
Interpersonal Skills –Get along well with co-workers and accept supervision. Received positive evaluations from previous supervisors.
Attention to Detail – Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time.
Hard Working – Work full time while attending school and maintaining above average grades. Willing to work longer hours to ensure tasks get completed.
Customer Service – Routinely handles as many as 500 customer contacts a day in busy call center. Often recognized by customer compliments.
Reliable – Excellent attendance record.
Phone Skills – Have obtained great phone etiquette through previous employment experience.
Computer Skills – Great with navigating internet and proficient in the following programs:
o Excel
o Microsoft Word
o Access
o Peachtree Software
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